Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2575 Cong W L Dickinson Drive in Montgomery. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported poor customer service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Several customers noted that the food was often cold, not fresh, or poorly prepared.
Operational Issues
There were consistent complaints about the restaurant not opening on time and being understaffed, contributing to delays.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food during specific visits.
SK
Stephanie Kirkley
Nov 17, 2025
5.0
Good food! Nice employees!
NH
Nathaniel Hill
Nov 12, 2025
1.0
They still have they opening for jobs on indeed setting up interviews for people to get there and not have a interview
CL
Carlton Lee
Sep 18, 2025
1.0
Lady at drive thru round 2-3 got extremely poor customer service skills. She works as if someone is on her time. Don't take time to get the order right or atleast listen to it. Every order that comes, never have napkins with it. Or something is missing out the meal. If she don't wanna be there it other ppl that will gladly take her spot. Real unprofessional
AS
Armus Skinofevil
Sep 18, 2025
1.0
Do not come here! 30 minutes to get 3 tacos which they messed up. Only had one lady working. That's nuts
GR
Gary R
Sep 2, 2025
1.0
It's 0905, the sign on the door and the information provided online says they open at 0900. The doors are locked so I thought maybe the dining room is closed and I headed to the drive through. To their credit they actually answered but the weary, unapologetic voice stated "We're not open". So I questioned the posted times on the door and asked what time do you open. "We're running behind." And that was that.
I get the feeling this was not an isolated incident for this location. A 9 o'clock opening should not be a surprise to anyone that works there, I'd be willing to bet the schedule reflects the need for the opening crew to be there for set up earlier than 9.
Very disappointing, if you are an owner or in a leadership position at this location, there is a lot of room for improvement.
What are the drive-through hours at Taco Bell on Cong W L Dickinson Drive?
The drive-through is open from 9:00 AM to 2:00 AM every day of the week, Monday through Sunday.
Where is Taco Bell located in Montgomery, AL?
Taco Bell is located at 2575 Cong W L Dickinson Drive, Montgomery, AL 36109, USA.
What types of menu items does Taco Bell offer at this location?
They serve classic tacos, burritos, Crunchwrap Supreme, Cheesy Gordita Crunch, and offer products like Tacos, Burritos, Nachos, Quesadillas, Bowls, Sides & Sweets, Drinks, Combos, Groups Menu, Value Menu, Vegetarian Menu, and Breakfast Menu.
Can I order food online or through a mobile app for pickup or delivery?
Yes, you can order ahead online or via the mobile app for pickup or get your order delivered.
What payment options are accepted at this Taco Bell?
Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does this Taco Bell location have seating and restrooms available?
Yes, the location has seating and restrooms available for customers.
Is this Taco Bell open late at night?
Yes, this Taco Bell serves late night food and is open until 2:00 AM daily.
Are vegetarian options available at this Taco Bell?
Yes, vegetarian menu options are served at this location.
What nearby fast food options are close to Taco Bell at 2575 Cong W L Dickinson Drive?
Nearby fast food options include Chester's Chicken, Wendy's, and McDonald's, offering customers a variety of dining choices in the area.
Are there any nearby gas stations or convenience stores near this Taco Bell?
Yes, Marathon and Chevron gas stations with convenience stores are nearby; they can be convenient for customers to fuel up or grab snacks before or after visiting Taco Bell.
What recreational spots can I visit near Taco Bell on Cong W L Dickinson Drive?
Gunter Park Skatepark and Gunter Pool are nearby recreational venues where customers can enjoy sports and leisure activities before or after dining.