Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Montgomery, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1901 Coliseum Blvd for the ultimate SONIC experience!
Customers frequently reported long wait times for orders, with many experiencing delays of 30 minutes or more.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or incorrect orders, including items missing from orders.
Staff Attitude
Feedback indicated inconsistent staff attitudes, with some customers noting friendly service while others reported rudeness and lack of attention.
Cleanliness and Maintenance
Several reviews mentioned the need for better cleanliness and maintenance of the location, affecting overall customer experience.
XX
XarumeR
Dec 14, 2025
1.0
I pressed the button at the stall and I waited so long that the machine stopped recognizing that I was waiting. They're either very short staffed here or my machine wasn't working. There was also either a customer or dare I say a worker smoking weed nearby.
TS
Torrence Surles
Nov 14, 2025
1.0
Service was bad
RR
Ron
Oct 13, 2025
4.0
Pretty quick service with the drive-through. Friendly people. Food was fresh and good. Would have been a five star if the building didn’t look dirty. What I’m saying is they need some touching up done for a better presentation.
AW
Angel Watts
Sep 30, 2025
1.0
I’ve never been the type to leave reviews, but today I feel like I have to. I ordered a chili cheese coney and chili cheese tater tots. The young lady who brought my food out was very nice, no complaints there.
However, as I was finishing my tater tots, I bit into something extremely hard. I spit it out and realized it was a ROCK. I was literally chewing on a rock that somehow ended up in my food.
I’m shocked and disappointed. How does a rock end up in someone’s food? What if it was a kid who got my food and swallowed it, and it got stuck in their windpipe? This could have been a serious medical emergency.
This is unacceptable, and I really hope management takes this seriously and looks into how this happened immediately.