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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Montgomery, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2025 Carter Hill Road for the ultimate SONIC experience!
Numerous customers reported extremely slow service, with long wait times for orders and poor communication from staff.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers praised the food, there were multiple complaints about cold or poorly prepared items, including undercooked or burnt food.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
Location Problems
Customers noted issues with the location being closed unexpectedly and problems with the ordering system.
AU
Anonymous User
1 day ago
2.0
All the food had been cooked in old grease…. At some point, you have to change the grease out!!
AA
AndrewWolfman20
Dec 31, 2025
5.0
Love it!
DJ
Dorresa Jackson
Dec 31, 2025
1.0
We are about to stop giving this area and this area ONLY our business the reason is because it seems like every time we come here you all can't seem to get it right when it comes to what we order, first it was the drinks now it's the food, IF we wanted a #7 footlong with only cheese and extra onions that's what we would've ordered but we didn't we ordered chili cheese foolongs with extra onions instead we get this mess! From now on I'll just take that ride to Eastchase or Prattville since they seem to be the only ones who gets my orders right every time I go there, cause idk what this crap supposed to be and them fries was old too.
HH
Hfuntimez
Dec 15, 2025
5.0
Amazing grace, and 🥜 🧈
JG
Josh Gavalan
Nov 30, 2025
1.0
This is one of only two Sonics in Montgomery with good food. The problem is the staff. My favorite interaction was when I tipped the guy in yoga pants in coins. He looked at me. Never greeted me. Never said a word. Nothing. It was two dollars in quarters. Meanwhile, I greeted him and thanked him, apparently doing his job. Terrible service! Another time a literal bug was in my shake- same server. Not a word. Worst service in the city, which is not a high bar.