Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
Customer Service
Feedback highlighted a mix of positive and negative experiences, with some praising friendly staff while others noted rudeness and unprofessional behavior.
Speed of Service
Numerous reviews mentioned long wait times, particularly in the drive-thru, with some customers expressing frustration over delays.
Cleanliness
Several reviews pointed out cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Food Quality
Customers expressed disappointment with food quality, citing cold items, incorrect preparation, and overall lack of freshness.
CJ
Candace Johnson
6 days ago
1.0
I came here to complain about my order not hardly ever being right ...but looking at these reviews, I see complaining is pointless. For the people who rated this location 5 stars...you got lucky. You better check your bag TWICE!
HT
Hong Tark
Feb 17, 2026
5.0
I used a receipt code for buy one sandwich another one free. Counter lady was really nice even she doesn't know how to apply a code to the cashier screen. Order was exactly what I ordered. No problem with this store. Thanks to counter lady.
MY
Michelle Youngblood
Feb 3, 2026
5.0
Went here to grab something for breakfast. I got a chicken biscuit and my husband got the big breakfast. It was very good.
CL
Chanele Lewis
Jan 26, 2026
1.0
Ok today I went to McDonald’s 3 times
Spent a total of 80 dollars
I have 7 grandchildren and they live with me and they love McDonald’s. Plus I live across the street. My orders are never correct when I say never
Never is an understatement. The store manager needs to have weekly meetings to see what’s going on with her team
First I had 5 Oreos flurries and 1 slush the young lady gave me the flurrries and was just looking at me no straw or spoons napkins nothing
Was moving so slow no care in the world 3rd time I had the Daily double. Only had lettuce on it
Dryyyyyyy dry is an understatement
Y’all need to do better this is getting ridiculous
Shouldn’t have to drive to Day street McDonald’s just to get excellent service and I live here
BD
Bonesa Davis
Jan 25, 2026
4.0
Rolled through the drive thru and got my nugget combo with a lemonade. Had to pull over to the wait parking, but it was worth it. My food was hot and delicious. I think I was short changed on the fries.