McDonald's

3.5
1547 reviews
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Business Details

5765 Atlanta Hwy, Montgomery, AL
36117, United States
(334) 277-0151
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5765 Atlanta Hwy, Montgomery, AL
36117, United States

Hours

Reviews

3.5
1,531 reviews
5 stars
505
4 stars
366
3 stars
289
2 stars
121
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty tables and restrooms.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or improperly prepared items.

Staff Attitude

Many reviews mentioned unprofessional behavior from staff, including loud conversations and lack of courtesy.
  • TC
    This Chic
    Jan 3, 2026
    1.0
    Poor food quality I always order the same thing and they screw it up every time even when I tell them at the drive thru speaker . I think they do it on purpose because I customize my drink
  • NL
    Noy Luangrath
    Dec 26, 2025
    1.0
    We ordered a big breakfast deluxe and 2 egg McMuffin the only 1 old lady working in the front cashier she did not give us utensil syrup so we went Back ask for it it took about 5 minutes just for that they have about 6 worker in the back , but only one old lady working in the front taking order really bad service bad management!! The floor real wet slippery and all the dining room tables are really sticky dirty very disgusting
  • SE
    Sylvia Ellis
    Dec 12, 2025
    1.0
    I went by 12/12/2025 at 5:30 am on my way to dialysis and purchased a sausage biscuit combo took me 15 to 20 minutes to receive the food. Get to dialysis which down the street from McDonald's get in my chair for treatment only to realize my biscuit is cold and rubbery. I tried calling to inform them of the mistake but the phone was busy or going straight to Voicemail with no ability to leave a message. I'm taking it back after my treatment.
  • SB
    Shannon Brutton
    Dec 4, 2025
    1.0
    Everytime I come I’m getting pulled up or having to wait it 6 in the morning with no line why am I waiting on a biscuit. They have to do better this is crazy.
  • SB
    stan burnett
    Dec 3, 2025
    1.0
    Employees are way too loud talking and yelling back and forth at each other and they also bring their kids to work with them. Also the music is kind of loud there not a good atmosphere for breakfast
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 5765 Atlanta Hwy, Montgomery, AL?

McDonald's at 5765 Atlanta Hwy is open 24 hours a day, every day of the week, including Mondays through Sundays.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's location offers a drive-thru service available 24/7, every day of the week.