Brand Certified
McDonald's
3.1(1720 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9145 Eastchase Pkwy, Montgomery, AL
36117, United States
Certified by McDonald's • Mar 01, 2026
(334) 593-3036
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,720 reviews
5 stars
465
4 stars
327
3 stars
281
2 stars
176
1 star
471
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, including issues with incorrect orders and unsanitary conditions.
Cleanliness
Several reviews mentioned filthy dining areas and bathrooms, contributing to an overall negative experience.
Order Accuracy
A significant number of customers experienced issues with incorrect or missing items in their orders, leading to frustration.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
- YYYuxin Yan6 days ago2.0I ordered a meal with iced coke and they gave me iced americano. I know they look pretty much the same, but I was so shocked when I took a sip and noticed it is bitter🤯
- BLBryce LowranceFeb 20, 20261.0What McDonalds doesn’t have Coke Zero? Horrible music playing way too loud. Bathroom was nasty.
- CCCase CrumFeb 17, 20261.0Got the wrong order. I ordered two hamburgers with only lettuce, a medium Coke, and fries. Got one correct burger, and one cheeseburger. They got the drink correct. No receipt, no change back, and the lady at the window wasn't friendly. I feel cheated.
- BPBrittany PraylowJan 27, 20261.0Went here in break ordered food had to pull over to wait I waited bout 10 min , got back to work look at my burger it was full of hair like it was dropped on the floor . Will not eat here again
- DHDestiny HortonJan 15, 20262.0My husband and I stopped by to pick up a mobile order and after they had 4+ cars pull forward, this grown woman working for minimum wage came out yelling at everyone asking what their order was. It was very rude and off putting, it confused me so much so I forgot to clarify the "double" part of my order but told her everything else. After parading around the parking lot with our food, yelling at all of the other cars making it their fault she has to work at Mcdonalds, she came back to our car and asked to see my order. When I told her, she said it was my fault I forgot to tell her "double" because apparently that word makes or break if you hear the rest of my order or not. When I told her that she came out yelling into our car and it startled me a bit, she tried doubling down and being rude about me not knowing my own order (that was ordered ahead and I sat here for 10 minutes waiting on it). If you don't want to work, don't work. Nobody is making you flip burgers, babe.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 9145 Eastchase Pkwy, Montgomery?
The McDonald's at 9145 Eastchase Pkwy is open from 5:30 AM to 11:00 PM Monday through Sunday.
Does this McDonald's location offer delivery services?
Yes, McDonald's at this location offers delivery services every day from 5:30 AM to 10:30 PM, with extended hours on Fridays and Saturdays until 11:30 PM.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What types of payment options does McDonald's at Eastchase Parkway accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa for payment.
What services are offered at this McDonald's location?
This McDonald's provides DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and free WiFi services.
Can I order McDonald's online or through a mobile app?
Yes, you can order through their website or download the McDonald's app for iOS and Android to order conveniently.
What is the address and contact number for this McDonald's?
The address is 9145 Eastchase Pkwy, Montgomery, AL 36117. The phone number is +1 334-593-3036.
Are there any nearby hotels for visitors wanting to stay close to McDonald's?
Yes, nearby hotels include Sleep Inn & Suites East Chase, Spark by Hilton Montgomery EastChase, Fairfield Inn & Suites Montgomery EastChase, and La Quinta Inn and Suites.
What nearby dining options are available close to McDonald's on Eastchase Parkway?
Other nearby dining options include Larry's Giant Subs, Bojangles', Slim Chickens, Popeyes® Louisiana Kitchen, and Ellianos Coffee.
What nearby services can I find close to McDonald's for non-food needs?
Nearby services include BB&T Mortgage for finance, Jaclyn's Salon and Barber for beauty needs, Carpet Cleaning Montgomery, and Private Investigation Jane.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website