Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several experiences of being ignored or treated disrespectfully.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.
Order Accuracy
A significant number of customers experienced problems with their orders being incorrect or incomplete.
Cleanliness
Some customers noted that the restaurant was clean, while others pointed out unsanitary conditions and poor management.
Service Speed
Several reviews mentioned long wait times for orders, both in the drive-thru and inside the restaurant.
BF
Brittney Fox
Feb 17, 2026
5.0
Mrs. Quisha was very helpful. She was patient and she didn't make me feel like taking my order was irritating her. Thank you so much.
TW
Taunja Wright
Feb 5, 2026
1.0
Food is trash buns so stail I could play hockey with it can tell the fries and burgers had been their since lunch mind you I got 2 cheeseburgers and a md fry at 2:30 and it all went in the trash won't even give it to the dog
MK
Mr Kool
Dec 26, 2025
1.0
Food was cold bread was hard! Customer service was horrible! Please don't waste your time or money here 12/26/2025
DT
Debra Taylor
Nov 25, 2025
1.0
Wanted in drive through for over 10 mins. Ordered 10 mcnugget meal for my boy's birthday. What he wanted. Got home and all that was in the bag was 2 things of fries. Needless to say I had a disappointed boy and it was storming and wasn't going to get him and myself back out to drive all the way back there to try to either get my food or money. Will NEVER go back to that McDonalds.
EM
Elisha McCartha
Nov 25, 2025
1.0
I went thru the drive thru this morning to get two of the $5 specials. I asked which deals they offered. The cashier came back rudely with a "which one you want?" I asked again which ones they had(none were shown on the menu). The cashier clicked off from me and I can hear her taking the order of the car at the other menu. I waited, but she did not click over to me. I hear her take another order. I pull around to the window and it remained closed. I drove off and went to Wendy's where I was taken care of very well! I did try to call twice, but no one answered. I will not be back to that location of McDonald's.
What are the regular opening hours for McDonald's at 2601 Congressman Dickinson Dr, Montgomery, AL?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
During what hours is delivery service available at this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:30 PM on Friday and Saturday.
What types of pickup and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's located at 2601 Congressman Dickinson Dr?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android. iOS: https://apps.apple.com/us/app/mcdonalds/id922103212, Android: https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What services are offered at this McDonald's?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can nearby gas stations like Chevron and Marathon be useful when visiting McDonald's?
Chevron and Marathon gas stations near McDonald's provide convenient refueling and convenience store options, making it easy for customers to fuel their vehicles or grab essentials before or after enjoying a meal.
Are there any nearby hotels for travelers visiting McDonald's at this location?
Yes, Quality Inn & Suites Near Maxwell-Gunter Air Force Base and Days Inn by Wyndham Coliseum Montgomery are nearby hotels, offering convenient accommodation options for visitors to McDonald's.
What nearby dining options are around McDonald's besides itself?
Nearby dining options include Fatman's Smokehouse II (barbecue), Chester's Chicken, Waffle House (breakfast and brunch), Taco Bell (Mexican fast food), and Wendy's (burger restaurant), providing a variety of food choices in the area.
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