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McDonald's

3.4
(1330 reviews)

Business Details

(334) 260-7975
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2601 Congressman Dickinson Dr, Montgomery, AL
36105, United States

Hours

Reviews

3.4
1,330 reviews
5 stars
460
4 stars
272
3 stars
234
2 stars
114
1 star
250

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences of being ignored or treated disrespectfully.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.

Order Accuracy

A significant number of customers experienced problems with their orders being incorrect or incomplete.

Cleanliness

Some customers noted that the restaurant was clean, while others pointed out unsanitary conditions and poor management.

Service Speed

Several reviews mentioned long wait times for orders, both in the drive-thru and inside the restaurant.
  • BF
    Brittney Fox
    Feb 17, 2026
    5.0
    Mrs. Quisha was very helpful. She was patient and she didn't make me feel like taking my order was irritating her. Thank you so much.
  • TW
    Taunja Wright
    Feb 5, 2026
    1.0
    Food is trash buns so stail I could play hockey with it can tell the fries and burgers had been their since lunch mind you I got 2 cheeseburgers and a md fry at 2:30 and it all went in the trash won't even give it to the dog
  • MK
    Mr Kool
    Dec 26, 2025
    1.0
    Food was cold bread was hard! Customer service was horrible! Please don't waste your time or money here 12/26/2025
  • DT
    Debra Taylor
    Nov 25, 2025
    1.0
    Wanted in drive through for over 10 mins. Ordered 10 mcnugget meal for my boy's birthday. What he wanted. Got home and all that was in the bag was 2 things of fries. Needless to say I had a disappointed boy and it was storming and wasn't going to get him and myself back out to drive all the way back there to try to either get my food or money. Will NEVER go back to that McDonalds.
  • EM
    Elisha McCartha
    Nov 25, 2025
    1.0
    I went thru the drive thru this morning to get two of the $5 specials. I asked which deals they offered. The cashier came back rudely with a "which one you want?" I asked again which ones they had(none were shown on the menu). The cashier clicked off from me and I can hear her taking the order of the car at the other menu. I waited, but she did not click over to me. I hear her take another order. I pull around to the window and it remained closed. I drove off and went to Wendy's where I was taken care of very well! I did try to call twice, but no one answered. I will not be back to that location of McDonald's.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2601 Congressman Dickinson Dr, Montgomery, AL?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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