Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting slow service and incorrect orders.
Food Freshness
There were numerous complaints about cold and stale food, with some customers receiving incorrect items or food that had been reheated.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted improvements in service and food quality at certain times.
Cleanliness
A few reviews mentioned that the location was clean and well-maintained, contributing positively to the overall experience.
Order Accuracy
Many customers expressed frustration with order accuracy, stating that their orders were often wrong or incomplete.
GW
Gene Walker
Nov 9, 2025
3.0
Fries were cold and not fresh. Service wasn't friendly. You had to ask for napkins and refills. I didn't think it was customer friendly at all!
CC
Courtney
Oct 27, 2025
3.0
We are regular customers and have not had one good experience at any of the McDonald's in this area exception to Atlanta hwy. Today's food was open in the bag cold mushy fries and hard chicken nuggets not to mention the employees refused to give us drinks we paid for until we showed the receipt. The disrespect and the way the employees cut off the customers during ordering is unreal. Seems to be more laughing and gossip than customer service.
JG
joe garrick
Oct 25, 2025
3.0
Slow customer service act like they don't won't to be at work
AP
Anne Plaggenborg
Oct 2, 2025
1.0
McDonald's is garbage. We ordered French fries. They were cold and disgusting.
JC
Jenna Cobb
Sep 23, 2025
5.0
Despite the negative reviews, I have never had a bad experience. This is usually my morning stop and the staff is always friendly, my coffee is always fresh and food hot and fresh.
What are the operating hours for McDonald's at 2212 Madison Ave, Montgomery, AL?
McDonald's at 2212 Madison Ave, Montgomery, AL is open daily from 5:30 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru service available daily from 5:30 AM to 11:00 PM.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order online for delivery at this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What is the contact number for McDonald's at 2212 Madison Ave in Montgomery?
You can contact this McDonald's location by calling +1 334-265-3615.
What nearby restaurants are close to McDonald's for alternative dining options?
Nearby dining options include Wings Daily, KFC, Subway, Papa Johns Pizza, and Number One China, all within close proximity to McDonald's at 2212 Madison Ave.
Are there any places of worship near this McDonald's?
Yes, nearby places of worship include Living Word Fellowship Church, Capitol Heights Baptist Church, and The Universal Church.
What other services or stores can customers visit near McDonald's at 2212 Madison Ave?
Nearby services and stores include Rent-A-Center for furniture rental, Auto Detail King for automotive needs, Family Dollar for discount shopping, and V.I.P. Barber & Beauty Salon for personal care.