Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,562 reviews
5 stars
558
4 stars
355
3 stars
243
2 stars
125
1 star
281
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, especially during night shifts, with rude staff and long wait times.
Food Quality
Many reviews mentioned cold or poorly prepared food, with inconsistent quality across different visits.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Staff Attitude
There were numerous complaints about staff being rude or unprofessional, impacting the overall customer experience.
Inconsistency
The quality of service and food varied significantly depending on the time of day and staff on duty.
- DGDeborah Griffin6 days ago1.0I stopped in for take out on 12/27/25 around 3:30 PM on my way home from work. I live 30 minutes away. I did a mobile order for a filet-o-fish sandwich and 40 piece mcnuggets. The bread and cheese was so hard it crumbled in my hands. Fish so hard could not bite into. My son opened the mcnuggets which were dark brown, dry and had black spots on them. He tried to eat anyway. To hard to eat. I was so upset I thew everything in the trash. I was to far away to take them back. I went into the McDonald's to talk to a manager. A tall slender black man with a head set on came out. When I told him what had happened, he went and got a plain piece of paper for me to write my complaint on. I told him I would just go on line and file my complaint. He did not act like he was the least bit concerned. For the record, I have bought the Mcnuggets and fish sandwich numerous times over the years with no problems. That visit did me in. I will never go back to McDonald's if this is what they have become. I would have rated everything a 0 if I could. TERRIBLE RESTAURANT!!!!!!!!!!
- JCJosh CruikshankDec 3, 20251.0Everytime I come to this location and Tyrell is the Manager on duty at night it’s a joke. He doesn’t run the restaurant, it runs him and then he yells and cusses at the employees and customers. Rotten attitude and the food is super slow coming out, be prepared to wait about an hour or so for cold food. Even though they say they’re waiting on something to finish, not one thing will be hot or fresh. I’ve been here for breakfast and lunch and never an issue, just this one night manager that is sloppy and lazy. Guess no more dinner here and I’ve given it a fair shake several times realizing people can have an off day, but everytime? Nah.. I’m good.
- JIJesse White IIINov 27, 20251.0Worst location ever in history. Food was cold, bad customer service and attitudes.
- BWBIGbeautiful WomanNov 14, 20253.0Fish sandwich was dry as well as the bread. Fries were hot and fresh. Nuggets for my puppies, they had no complaints
- GVGary VestalNov 11, 20251.0FOOD IS POISION
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's at 2681 Zelda Road, Montgomery, AL?
The McDonald's at 2681 Zelda Road in Montgomery is open 24 hours every day of the week.
What are the drive-thru hours for this McDonald's location?
The drive-thru at this McDonald's operates 24 hours a day, seven days a week.
During what hours is delivery available from this McDonald's?
Delivery is available daily from 5:00 AM to 12:30 AM.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer?
This McDonald's offers services including drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What options are available for ordering online or via an app?
Customers can order through the McDonald's App available on iOS and Android, or via the delivery website link provided for online orders.
What are some nearby restaurants a customer might visit before or after dining at McDonald's?
Nearby restaurants include Zaxby's, KFC, Krystal, Captain D's, Taco Bell, Domino's Pizza, Arby's, Waffle House, Midtown Pizza Kitchen, Cook Out, and Country's Barbecue, providing a variety of dining options in the area.
Are there any nearby gas stations or automotive services close to McDonald's for convenience?
Yes, Chevron and BP gas stations are nearby, along with automotive services like Take 5 Oil Change, Sexton Tire & Auto, and Pep Boys, which offers tire and automotive repair services.
What nearby amenities could be useful for travelers visiting the McDonald's at Zelda Road?
Travelers might find the Red Roof Inn hotel nearby convenient, as well as financial services like Regions Bank and Unbank Bitcoin ATM, making it easy to access lodging and banking.