Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times for food, both in the drive-thru and inside the restaurant.
Customer Service
Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the attitude of employees.
Food Quality
Numerous complaints were made about cold, stale, or poorly prepared food, with some customers receiving incorrect orders.
Cleanliness
Several reviews mentioned dirty facilities, including restrooms and dining areas, contributing to an overall negative experience.
MB
Missy Black
1 day ago
1.0
A mutli million dollar company. If it's a franchise owner makes thousands a month. And they can't get receipt paper on the invoice. No delivery bags. Shut off delivery. I'm sorry mcdonalds should not run out anything that runs the business.
TW
Teresa Wooten
Feb 22, 2026
1.0
Worst waiting so long on foods and service isn’t fast pacing to in order to service lot of peoples keep waiting too long and left
CB
Crystal G Becerra
Feb 14, 2026
1.0
Taking forever. I’m still waiting in the drive thru line for my food. Been here for 45 min
JS
Jason Saathoff
Feb 8, 2026
1.0
been sitting at the drive through order for at least 10 minutes and no one has even spoken or taken an order, but it's a doordash pickup so I guess I'll just sit here.
PB
Payten Brown
Jan 27, 2026
5.0
Doordashed from this McDonalds today and it was amazing!! They got everything right and ready in a timely manor.