Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,884 reviews
5 stars
568
4 stars
391
3 stars
325
2 stars
171
1 star
429
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported extremely slow service, with long wait times in both drive-thru and inside the restaurant.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with several customers receiving incorrect orders.
Cleanliness
Numerous complaints highlighted unsanitary conditions, including dirty bathrooms and a generally unclean dining area.
Customer Service
A significant number of reviews criticized the staff for being rude, unhelpful, and lacking proper training.
- EAElegant Affairs1 day ago2.0Always rude
- CMCarrie MartinDec 24, 20251.0I was at the drive-through at 11:10 PM along with about 5-6 other cars waiting 30 minutes!!!! They did not take our orders. They were not working.
- JCJim ChancyDec 14, 20251.0Fast food service in general has gone down over the years, but this restaurant has taken poor service to another level. The workers act like they are forced a gunpoint to be there, and you are ruining their day by showing up. The place is filthy with trash everywhere On the floor behind the counter and in the customer area. There are lines lines of people waiting on their food or asking for something to be fixed because all the orders are wrong. Whoever owns this franchise should be fined by McDonald’s for allowing their brand to be tarnished in this way. This is the lowest tier of fast food.
- SPSha’nigha ProvoNov 28, 20253.0their food be cold sometimes the fries are to salty they have a attitude when they talk just back here
- MBMonique BlahaNov 17, 20254.0Service was fairly quick, not a long wait for our to go order, and the atmosphere was clean.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on Taylor Rd in Montgomery, AL?
McDonald's on Taylor Rd is open daily from 5:30 AM to 11:00 PM.
When is the delivery service available at this McDonald's location?
Delivery is available from 5:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Fridays and Saturdays.
What are the drive-through hours for McDonald's on Taylor Rd?
The drive-through is open from 5:30 AM daily, closing at midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Which services does McDonald's offer at this location?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
What payment options are accepted at McDonald's on Taylor Rd?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food from McDonald's on Taylor Rd using a mobile app?
You can order using the McDonald's App available on iOS and Android, or use the quick online ordering link at https://mcdonalds.smart.link/jfeqnrnmr.
Does McDonald's on Taylor Rd offer curbside pickup or contactless delivery?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What popular nearby restaurants can I visit before or after dining at McDonald's?
Nearby dining options include Marco's Pizza, Sinclair's East (American and seafood restaurant), Wingstop, Hardee's, and Back Yard Burgers.
Where can I find nearby convenience stores or gas stations near McDonald's on Taylor Rd?
Convenience stores and gas stations near McDonald's include Circle K and BP, both offering fuel and other essentials.
Are there veterinary services close to McDonald's on Taylor Rd?
Yes, nearby veterinary services include VCA Vaughn Road Animal Hospital, VCA Eastmont Vaughn Animal Hospital, and Vaughn Road Veterinary Clinic.