Operating Hours
Multiple customers reported that the locations frequently close early or are not open during posted hours, leading to frustration and confusion.
Service Quality
While some customers praised individual staff members for their friendliness and efficiency, many reviews highlighted inconsistent service and issues with order accuracy.
Food Quality
Customers expressed mixed feelings about the food, with some enjoying the sandwiches while others complained about skimpy ingredients and high prices.
Franchise Management
Several reviews indicated dissatisfaction with the overall management of the franchise, including issues with staffing, cleanliness, and participation in loyalty programs.