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Jimmy John's

3.7
(329 reviews)
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Business Details

1756 Carter Hill Rd, Montgomery, AL
36106, United States
(334) 356-7744
https://locations.jimmyjohns.com/al/montgomery/sandwiches-2264.html

About

Sandwich Restaurant

Location

Jimmy John's
1756 Carter Hill Rd, Montgomery, AL
36106, United States

Hours

Reviews

3.7
329 reviews
5 stars
155
4 stars
55
3 stars
37
2 stars
28
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unprofessional behavior from staff, with some expressing frustration over being turned away due to early closures.

Inconsistent Hours

Many reviews highlighted that the store frequently closed earlier than advertised, leading to customer dissatisfaction.

Food Quality

Several customers found the sandwiches lacking in flavor and freshness, with complaints about stale bread and missing ingredients.

Staffing Problems

Customers noted that the location appeared to be short-staffed, impacting service speed and overall experience.

Positive Experiences

Despite the issues, some customers praised the friendly service from individual staff members and enjoyed the food when it met expectations.
  • KR
    Kirbena Jackson Robinson
    Nov 21, 2025
    1.0
    I can't really give them an accurate score because they were closed at 6:54 and probably was closed before then it looked like they had already abandoned ship before Time according to what the hours are they're supposed to be open till 9:00 but we closed the whole 3 hours and some change or 2 hours and some change earlier that sucks I wonder who's running this store because they need to be fired
  • TP
    Trinity Phillips
    Oct 15, 2025
    2.0
    I stopped by after seeing online that they were open, but when I asked about their hours, a middle-aged white woman working there cussed me out. Super rude and completely uncalled for. They also seemed really short-staffed, which probably didn’t help. On the bright side, the young black guy working there was very kind and helpful. Honestly the only reason I didn’t rate this place lower. He deserves credit for staying professional when others didn’t.
  • E1
    Elcm 1008
    Oct 7, 2025
    3.0
    I got the Vito 5 sandwich. I couldn't taste the basil, oregano nor the oil and vinegar that was supposed to come on the sandwich.
  • LM
    Linda Moore
    Oct 9, 2016
    5.0
    Love this place fresh fresh food
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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