Five Guys

4.3
657 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3078 Zelda Road in Montgomery is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3078 Zelda Road, Montgomery, AL
36106, United States

Hours

Reviews

4.3
657 reviews
5 stars
372
4 stars
157
3 stars
77
2 stars
28
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and tasty burgers, while others received cold or bland meals.

Service Speed

Customers frequently noted long wait times for food, even during less busy hours.

Pricing

Many reviews mentioned high prices, with several customers feeling that the cost did not match the quality of the food.

Customer Service

Customer service received positive feedback for friendliness and helpfulness, though some reported issues with incorrect orders.

Cleanliness

The restaurant was generally noted for its cleanliness, although some reviews mentioned areas needing attention.
  • TR
    T Rush
    Dec 8, 2025
    5.0
    Always fresh.
  • SK
    Shana Keeney
    Dec 2, 2025
    1.0
    Went in around 5:45 in the evening and there were only a couple of other ppl in the restaurant. We waited for over 35 minutes for two small cheeseburgers and one fry. By the time we got our food our burgers were cold. The buns were cold like they were fresh out of the fridge. The cheese on our burgers wasn't even all the way melted. Patties were also on the cool side with no flavor. We were very disappointed that we spent the money and waited that long for crap food.
  • EB
    Emmanuel Boston
    Dec 1, 2025
    2.0
    I arrived 10 minutes after the posted open hours, only to find the door locked. One person, cleaning the floors, pretended not to see me. I waited at the door for a couple minutes, figuring they were just running late. Another person came from the back and upon seeing me, simply signaled "No." I'm not in a rush, I could have waited if he signaled "five" or "ten," I could even have waited outside while they got ready. Instead I was completely cut off. Maybe there really was no way they'd be able to serve me in a respectable time.
  • LA
    Latoya Ausborn
    Nov 12, 2025
    3.0
    I typically have a great experience food wise, but twice in a row, and especially tonight.. I received incorrect orders and cold fries (fries were short) and my patty melt was bland. I spend nice money for quality food.
  • WS
    Willie J. Smith
    Sep 19, 2025
    3.0
    The food was ok prices is a bit high

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.