Dunkin'

3.5
209 reviews
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Business Details

790 Ann St, Montgomery, AL
36107, United States
(334) 356-2003
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Montgomery, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
790 Ann St, Montgomery, AL
36107, United States

Hours

Reviews

3.5
209 reviews
5 stars
97
4 stars
28
3 stars
22
2 stars
12
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Many reviews highlighted issues with food quality, including stale donuts, incorrect orders, and poorly prepared items.

Staff Performance

While some customers praised individual staff members for their friendliness and efficiency, others noted a lack of training and professionalism among the team.

Cleanliness

Several reviews mentioned unsanitary conditions both inside the store and in the bathrooms, contributing to a negative overall experience.

Inconsistency

Customers experienced significant inconsistency in product availability and quality, with many noting that items were often out of stock or not fresh.
  • DH
    DANNY AND JASON HUERTA
    Dec 6, 2025
    1.0
    How is it this this has no hot coffee!!!! Either someone’s being lazy and doesn’t wanna work!! or both your coffee machines are really broken which I hard to find to believe!!!!!
  • DR
    Dee Reid
    Nov 28, 2025
    5.0
    Took care of me.
  • EM
    Elaine Marie Medina
    Nov 16, 2025
    1.0
    WORST DUNKIN IVE EVER BEEN TO!! Really threw my hashbrowns loose in the bag, told me they dont put cream cheese on food, but buttered my croissant when i didnt ask for that, gave a half full matcha. Extremely rude, bad attitude from all staff members. Lawd get it together will be contacting corporate
  • JC
    Jenna Cobb
    Oct 28, 2025
    5.0
    Today was my first visit to this location. I arrived at 6:35 am. The lady who was working headset ordering at the drive thru was very patient and kind. I was unsure of what to order and she was patient while i looked over the menu. I decided on an iced caramel latte and a BEC bagel. Everything was fresh and good. I appreciate great service and kindness that early in the morning as it helps to start the day good :) thanks Dunkin Employees for the great service and great experience.
  • AU
    Anonymous User
    Oct 13, 2025
    4.0
    I love the macchiato. The espresso in it has the perfect amount of flavor and strength!!
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 790 Ann St, Montgomery, AL?

Dunkin' is open daily from 5:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.