Dunkin'

3.5
206 reviews
Decked Out Lattes
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Business Details

790 Ann St, Montgomery, AL
36107, United States
(334) 356-2003
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Montgomery, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
790 Ann St, Montgomery, AL
36107, United States

Hours

Reviews

3.5
206 reviews
5 stars
95
4 stars
28
3 stars
22
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, many reviews highlight rude staff and poor service experiences.

Food Quality

Customers frequently report issues with food quality, including stale donuts, incorrect orders, and poorly prepared items.

Drive-Thru Experience

The drive-thru service is often criticized for long wait times and disorganization, leading to frustration among customers.

Cleanliness

Several reviews mention cleanliness issues both inside the store and in the surrounding area, impacting overall customer satisfaction.

Consistency

There is a lack of consistency in product quality and service, with some customers having great experiences while others report significant problems.
  • EM
    Elaine Marie Medina
    Nov 16, 2025
    1.0
    WORST DUNKIN IVE EVER BEEN TO!! Really threw my hashbrowns loose in the bag, told me they dont put cream cheese on food, but buttered my croissant when i didnt ask for that, gave a half full matcha. Extremely rude, bad attitude from all staff members. Lawd get it together will be contacting corporate
  • JC
    Jenna Cobb
    Oct 28, 2025
    5.0
    Today was my first visit to this location. I arrived at 6:35 am. The lady who was working headset ordering at the drive thru was very patient and kind. I was unsure of what to order and she was patient while i looked over the menu. I decided on an iced caramel latte and a BEC bagel. Everything was fresh and good. I appreciate great service and kindness that early in the morning as it helps to start the day good :) thanks Dunkin Employees for the great service and great experience.
  • DW
    David Webster
    Oct 14, 2025
    4.0
    Love the frozen coffee.
  • AU
    Anonymous User
    Oct 13, 2025
    4.0
    I love the macchiato. The espresso in it has the perfect amount of flavor and strength!!
  • CG
    Corey Galloway
    Oct 8, 2025
    1.0
    I ordered some type of chicken wrap from this location recently, 2 to be exact. Both wraps were full of ice. This is beyond unacceptable. I will never return.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 790 Ann St, Montgomery, AL?

Dunkin' is open daily from 5:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.