Customer experiences with service were mixed, with some praising friendly staff while others reported rude or slow service.
Order Accuracy
Numerous customers reported issues with incorrect orders, leading to dissatisfaction and frustration.
Food Quality
While many enjoyed the food, there were complaints about food being cold, overcooked, or not fresh.
Pricing Concerns
Several reviews mentioned that the prices were considered high for the quality of food and service received.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting it was clean while others pointed out areas needing attention.
DW
David Webster
Oct 14, 2025
4.0
Blizzards are a tasty treat.
KP
Khutie Pie
Oct 8, 2025
5.0
I went through the drive thru yesterday. The cashier Alexis was so friendly and funny. I loved her energy
RB
Ricky Higby (#BeAsBuilt)
Sep 21, 2025
5.0
Quick and easy
RT
Roxanne Tinch
Aug 19, 2025
5.0
Ordering birthday ice-cream cakes for my children is a joy and a breeze. I'm excited to see how this one I ordered today will turn out. They're usually great, imo.
CS
Chelsea Sample
Jul 18, 2025
1.0
Got out order all the way wrong. Gave us wrong drinks we had to return and then when we finally got our food and went to drive off it was wrong too so had to turn around. They definitely do not have it together. Could barely hear them talking in the drive through.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of its fast-food menu.
What are the operating hours of Dairy Queen Grill & Chill in Montgomery, AL?
The restaurant is open daily from 10:00 AM to 9:30 PM.
Is there a drive-thru service available at this Dairy Queen location?
Yes, this Dairy Queen location has a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, the location is family-friendly, offering booster seats, high chairs, and is wheelchair accessible.
Where is Dairy Queen Grill & Chill located?
It is located at 6120 Atlanta Hwy, Montgomery, AL 36117-2806, United States.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place an order for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/41729/.
Does Dairy Queen Grill & Chill have restrooms and wheelchair accessibility?
Yes, the location has restrooms and is wheelchair accessible to accommodate all customers.
Are there any nearby restaurants where I can try other cuisines after visiting Dairy Queen?
Yes, nearby you can find Ixtapa Mexican Restaurant and El Mezcal Auténtic Mexican Restaurant for delicious Mexican cuisine, as well as Sweet Baby Jane's Home Cooking for a buffet-style dining experience.
What are some nearby services I can visit after enjoying a meal at Dairy Queen?
After your visit, you might consider stopping by nearby services such as Kirby Chiropractic Clinic for health needs or Hair Etc beauty salon for grooming and beauty treatments.
Can I combine a visit to Dairy Queen with shopping nearby?
Yes, the area around Dairy Queen has several retail options including Mr. Sandman Mattress Superstores, Leap Dancewear for fashion, and Sneakers Montgomery shoe store for shopping convenience.