Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude service and long wait times.
Food Quality
Many customers enjoyed the food, particularly the ice cream and blizzards, but there were complaints about incorrect orders and food quality issues.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mentioned areas needing attention.
Pricing
Several customers expressed concerns about high prices, feeling that the cost did not match the quality of food or service.
KK
Kat
Jan 3, 2026
5.0
This is my favorite DQ location because even when they are busy we receive great service and food order exactly as ordered - We often order the fish sandwich combo, burger combo, chili fries, sundaes, and blizzards
DM
Diane Maisenbach
Dec 26, 2025
5.0
Very friendly helpful staff. We were welcomed by 2 of the employees. 😊 I had the most perfectly made soft serve cone there! My husband had a blizzard that was filled with the goodies! The store was super clean and sparkling. Definitely worth the trip!🍦
TJ
Tamika Johnson
Dec 9, 2025
5.0
We eat here at least 5 times a month. Super great workers. It's one manager when I say He is the absolute sweetest and best manager I've ever seen. He is so respectful and just a genuinely amazing person. I Love eating here, I love eating inside.. my food is always fresh. Always. I'm glad to throw them my money 😁
Seriously this DQ is great!
AP
Aujhante Pritchett
Nov 27, 2025
1.0
We ordered food from here 11/26/25 and woke up with food poisoning 11/27/25. Be careful folks!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of its fast-food menu.
What are the operating hours of Dairy Queen Grill & Chill in Montgomery, AL?
The restaurant is open daily from 10:00 AM to 9:30 PM.
Is there a drive-thru service available at this Dairy Queen location?
Yes, this Dairy Queen location has a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, the location is family-friendly, offering booster seats, high chairs, and is wheelchair accessible.
Where is Dairy Queen Grill & Chill located?
It is located at 6120 Atlanta Hwy, Montgomery, AL 36117-2806, United States.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place an order for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/41729/.
Does Dairy Queen Grill & Chill have restrooms and wheelchair accessibility?
Yes, the location has restrooms and is wheelchair accessible to accommodate all customers.
Are there any nearby restaurants where I can try other cuisines after visiting Dairy Queen?
Yes, nearby you can find Ixtapa Mexican Restaurant and El Mezcal Auténtic Mexican Restaurant for delicious Mexican cuisine, as well as Sweet Baby Jane's Home Cooking for a buffet-style dining experience.
What are some nearby services I can visit after enjoying a meal at Dairy Queen?
After your visit, you might consider stopping by nearby services such as Kirby Chiropractic Clinic for health needs or Hair Etc beauty salon for grooming and beauty treatments.
Can I combine a visit to Dairy Queen with shopping nearby?
Yes, the area around Dairy Queen has several retail options including Mr. Sandman Mattress Superstores, Leap Dancewear for fashion, and Sneakers Montgomery shoe store for shopping convenience.