Dairy Queen Grill & Chill

3.9
512 reviews
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Business Details

4318 Mobile Hwy, Montgomery, AL
36108-5106, United States
(334) 288-7001
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4318 Mobile Hwy, Montgomery, AL
36108-5106, United States

Hours

Reviews

3.9
512 reviews
5 stars
230
4 stars
123
3 stars
75
2 stars
26
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Food Freshness

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Facility Condition

The restaurant's cleanliness and maintenance are frequently criticized, with reports of dirty floors and a rundown appearance.

Operational Issues

Customers noted problems with order accuracy, slow service, and discrepancies in posted hours.
  • AJ
    Allison Johnson
    Nov 22, 2025
    5.0
    I love my blizzards! The burgers and fries were good and fresh. Cashier was very friendly!
  • BB
    Beauty By Bri
    Nov 13, 2025
    1.0
    If I could give zero stars, I 100% would. This place looks like it’s run by a husband and wife who woke up one day and said, “Let’s open a restaurant,” with absolutely no plan. The woman at the window was so rude it was almost impressive. She could barely understand us, then told us to pull forward in the middle of our order like we were inconveniencing her. When we got to the window, we finished ordering, paid, and that’s when the real fun began. She handed us our food, told us we could only have two sauces unless we paid for a third (okay, rules are rules I guess), but then— surprise! — my husband’s card was missing. When we told her, she swore up and down she gave it back. Two seconds later, her husband strolls out and says it “fell.” Right. Because cards just fall out of thin air. My husband asked if we could get the honey mustard we originally wanted for the inconvenience, and the guy said no, because apparently honey mustard is a luxury item now. Between the rude service, missing card, and sauce stinginess, this was honestly comedy at this point. All that chaos over a packet of honey mustard. I left with food, a headache, and a great story.
  • PP
    Ptyanik
    Oct 20, 2025
    1.0
    Позвонили им с Челябинска, чтобы заказать похавать. Списали 45 рублей, заказ не получилось оформить.
  • KS
    Kurt Shoemaker
    Oct 4, 2025
    1.0
    Slow service. Orders were wrong. Ranch was sour and chunky. Do not eat here ever
  • LL
    Lo
    Sep 17, 2025
    5.0
    The food was great but this place needs to be remodeled and brought up to code. Service at the window was friendly.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.

What are the operating hours of Dairy Queen Grill & Chill in Montgomery, AL?

Open Monday to Saturday from 10:00 AM to 8:30 PM, and Sunday from 10:30 AM to 8:30 PM.