Buffalo Wild Wings

3.7
1730 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1414 Taylor Road, Montgomery, AL
36117, United States

Hours

Reviews

3.7
1,730 reviews
5 stars
730
4 stars
416
3 stars
228
2 stars
120
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, lack of attention from staff, and poor management, leading to a frustrating dining experience.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared meals, and missing items from orders.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, particularly management, which negatively impacted customer experiences.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some praising it as welcoming while others noted cleanliness issues and poor seating arrangements.

Positive Experiences

Despite the negative feedback, there were positive mentions of specific servers and enjoyable food experiences, indicating that some customers had satisfactory visits.
  • LE
    Leonette Evans
    1 day ago
    2.0
    It took forever for us to get seated. The store manager was walking around like he'd rather be anywhere than at work. Maybe he was having a rough day but the service was just off which. In my opinion, if the manager isnt hustling then neither will the staff. Our waitress was kind but she was new hadn't quite gotten into the swing of things. We were an adult size party of 4, ordered from the menu with no modifications but still, my son's side of mac and cheese came while we were 1/2 done with our meal. Again, the waitress was kind but I feel the service was just off and lacked a sense of urgency. Hopefully, this was just an off night for them.
  • AC
    Abby Clements
    Oct 27, 2025
    1.0
    I DID NOT even have a chance to spend ANY money here. Me and my friend came to celebrate her birthday. When we got into the restaurant we see that there’s basically nobody in the restaurant except for TWO tables. Then the host comes and seats us and says your server will be there soon or something he mumbled. We were sitting there for at least 15-20 MINUTES with NO one coming to our table, even though there’s only two people in the whole restaurant. We saw at least THREE severs just standing around just talking and one of the waitres was on their PHONE in the middle of the restaurant. MULTIPLE waiters and waitress pass by us WITHOUT acknowledging us. We didn’t even have any one come up to us and say it might be a while or offer to get us drinks or anything. This was a horrible experience would NEVER come back to this location would NOT recommend anyone come to this location and dine in. IF WE COULD WE WOULD GIVE ZERO STARS.
  • BR
    Brynn Reed
    Oct 22, 2025
    5.0
    Brandon funny as hell if he leaves I’ll cry and never come back
  • SE
    steven edwards
    Oct 22, 2025
    5.0
    Brandon was funny as hell 10/10 best server I’ve had coming will definitely be coming back
  • LJ
    Laura Smith Jackson
    Oct 20, 2025
    1.0
    Service was really slow, no drink refills, no napkins, no check ups and kept forgetting what we asked for. Even a couple beside us didn’t get there orders placed till after 20 minutes of being sat..Terrible service ya’ll got to do better!!!!

Frequently Asked Questions About Buffalo Wild Wings

What is Buffalo Wild Wings known for at the Montgomery location?

Buffalo Wild Wings in Montgomery is known for award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in Montgomery, AL?

It is located at 1414 Taylor Road, Montgomery, AL 36117.