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Arby's

3.9
(872 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
971 W South Blvd, Montgomery, AL
36105, United States

Hours

Reviews

3.9
872 reviews
5 stars
403
4 stars
211
3 stars
127
2 stars
51
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is generally positive, with many customers noting attentive and friendly service, although there are complaints about poor service from some employees.

Food Quality

While many reviews praise the food as hot and fresh, there are several complaints about cold food and incorrect orders.

Cleanliness

The restaurant is frequently described as clean, but there are notable complaints about dirty bathrooms and overall cleanliness issues.

Speed of Service

Customers report mixed experiences regarding service speed, with some noting quick service while others mention long wait times and disorganization.
  • ST
    Sharla Taylor
    Feb 17, 2026
    5.0
    First time here! Friendly cashier and the food was fresh!!!
  • KS
    Kalila Sankey
    Dec 4, 2025
    5.0
    Fast, fresh, and hot.
  • TA
    Tammi Aidt
    Nov 23, 2025
    3.0
    Two team members looked directly at us as we stood at the counter. Neither one said anything to us. Finally, the lady, as she was speaking on her headset looked at me like are you gonna order? The food was hot and delicious. Extremely poor customer service from the staff.
  • GD
    Glenda Davis
    Nov 18, 2025
    5.0
    Great place to dine.
  • JJ
    JJ
    Nov 7, 2025
    5.0
    The ladies that waited on us were super friendly.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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