Arby's

4.0
782 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5759 Atlanta Hwy, Montgomery, AL
36117, United States

Hours

Reviews

4.0
782 reviews
5 stars
390
4 stars
179
3 stars
94
2 stars
55
1 star
64

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Several reviews highlighted poor food quality, including stale items, cold sandwiches, and undercooked meat.

Customer Service

While some customers praised friendly staff, others experienced rude service and long wait times, particularly in the drive-thru.

Cleanliness

The restaurant received positive remarks for cleanliness, with some customers noting improvements in the environment.

Management

Mixed feedback on management, with some praising their responsiveness and others criticizing unprofessional behavior.
  • GH
    Grant Hill
    Nov 25, 2025
    1.0
    I’m done going here because the last two times got my order wrong. Ask for light mayo they put a gunk on there. Ask for crinkle cut and they give stale old curly fries. I gave it a chance and this place is just nasty. Also the quality on the pink lemonade went way downhill & taste terrible. This place needs a overhaul in new staff
  • KS
    Kelito Smith
    Nov 8, 2025
    1.0
    I have been sitting in line for 10 minutes now. I’m the second car in the line. I have three cars behind me.
  • MP
    Mike Perry
    Oct 17, 2025
    4.0
    Music was religious which was wonderful change from cussing grinders.
  • HT
    Hong Tark
    Aug 26, 2025
    5.0
    As fast food chain, I love Arby's. For me, food is always great.
  • BU
    Brittany U
    Jul 30, 2025
    1.0
    Horrible customer service and the food was gross. How did y'all let a bun get crusty. The meat was crispy and dry. The only thing I can eat is the potato cakes and they are nasty too. Worst lunch ever.