Service Quality
Customers frequently reported rude or unhelpful staff, with many noting poor attitudes and lack of communication.
Food Quality
There were numerous complaints about food being cold, poorly prepared, or not meeting expectations, particularly regarding sandwiches and fries.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and restrooms, impacting the overall dining experience.
Inconsistency
Many customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
Drive-Thru Experience
The drive-thru service was noted to be slow at times, with long wait times and incorrect orders reported.