Arby's

4.0
587 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6931 E Chase Loop, Montgomery, AL
36117, United States

Hours

Reviews

4.0
587 reviews
5 stars
292
4 stars
149
3 stars
68
2 stars
36
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were inconsistent, with reports of both friendly staff and rude interactions.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others received cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and with food preparation.

Efficiency

Drive-thru service was often slow, with multiple customers reporting long wait times and incorrect orders.
  • AT
    Abby Thompson
    2 days ago
    1.0
    Went through the drive through, was greeted and asked to hold. No one was in front of us or in the lobby, we waited for several minutes, they never came back. We left and went next door to chick fil a.
  • MB
    Margaret Byers
    4 days ago
    2.0
    The folks were very nice but it took forever waiting for 2 sliders and 1 fry. The roast beef was thin jerky that I threw away. The chicken slider was fine. This was right when the food should have been just done and hot and fresh. Disappointing.. won't be back there. There weren't any other customers, so it wasn't a rush.
  • JA
    Jimi Avery
    Dec 9, 2025
    5.0
    Just had an order of curly fries that were great
  • TH
    Trisha Holloway
    Dec 3, 2025
    2.0
    Waited twenty min. Two people working. Never did place my order. I felt sorry for the people that had already placed their order.
  • LS
    Linda Swain
    Nov 15, 2025
    3.0
    I went to the drive-thru two nights ago and got the most incredible beef cheddar but I went back tonight and it was awful. Service a couple nights ago was great service tonight no I waited about 10 minutes for somebody to ever come and ask me for my money in the Drive-Thru. Either you're going to go and get great food and great service or you're going to go and get off of food with awful service so it's kind of like flipping a quarter every time you go