Location.com logo
Brand Certified

Arby's

4.0
(587 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

6931 E Chase Loop, Montgomery, AL
36117, United States
(334) 272-1125
http://www.arbys.com/locations/us/al/montgomery/6931-e-chase-loop/store-7371
GoogleFacebookInstagramTwitterLinkedInTikTokPinterest

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6931 E Chase Loop, Montgomery, AL
36117, United States

Hours

Reviews

4.0
587 reviews
5 stars
292
4 stars
149
3 stars
68
2 stars
36
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and orders being forgotten or incorrect.

Food Quality

Mixed reviews on food quality; while some enjoyed their meals, others received cold or poorly prepared items.

Staff Friendliness

Staff were often described as friendly and polite, although there were instances of rudeness and communication issues.

Cleanliness

Concerns were raised about cleanliness, with reports of dirty floors and unsanitary conditions in some locations.
  • AT
    Abby Thompson
    Jan 10, 2026
    1.0
    Went through the drive through, was greeted and asked to hold. No one was in front of us or in the lobby, we waited for several minutes, they never came back. We left and went next door to chick fil a.
  • MB
    Margaret Byers
    Jan 8, 2026
    2.0
    The folks were very nice but it took forever waiting for 2 sliders and 1 fry. The roast beef was thin jerky that I threw away. The chicken slider was fine. This was right when the food should have been just done and hot and fresh. Disappointing.. won't be back there. There weren't any other customers, so it wasn't a rush.
  • JA
    Jimi Avery
    Dec 9, 2025
    5.0
    Just had an order of curly fries that were great
  • TH
    Trisha Holloway
    Dec 3, 2025
    2.0
    Waited twenty min. Two people working. Never did place my order. I felt sorry for the people that had already placed their order.
  • BF
    Bryton Farmer
    Nov 23, 2025
    1.0
    Dude let someone come in but told me I hade to wait 30 minutes
Read more reviews on Google

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others