McDonald's

3.4
1002 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
907 Main St, Montevallo, AL
35115, United States

Hours

Reviews

3.4
1,002 reviews
5 stars
318
4 stars
221
3 stars
186
2 stars
96
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and slow service.

Food Freshness

Many customers noted that food quality varies, with some receiving fresh and hot meals while others complained about cold or stale items.

Order Accuracy

There are frequent complaints about incorrect orders, with customers receiving wrong items or missing components.

Drive-Thru Efficiency

The drive-thru is often noted for being busy, with some customers experiencing long wait times, while others appreciate the quick service.

Employee Attitude

Several reviews highlight specific employees who provide excellent service, contrasting with reports of unprofessional behavior from others.
  • LR
    Lillian Rose
    Jan 1, 2026
    5.0
    Quick app ordered parking spot. Fast, as expected food. Everything was made right. Fries were a tad less hot that normal. But they hooked us up on sauces so I was rather happy with it all.
  • RM
    Ronald Martin
    Nov 30, 2025
    5.0
    I just want to give a huge shoutout to Cat in the drive-thru at the Montevallo McDonald’s. Every single time I pull up and hear her go “ba-da- ba-ba-ba,” it instantly puts a smile on my face. She brings this fun, upbeat energy that you don’t expect when you’re just grabbing food. Even on days when I’m dragging, she somehow lifts my mood before I even get my order. She’s quick, professional, and always gets the order right, but what stands out most is her attitude. She jokes around just enough to make you laugh, but you can also tell she cares about doing her job well. You don’t run into many people who not only have charisma but can also brighten someone’s day in a drive-thru window but she does—including mine, every time. It’s clear she works hard and takes pride in what she does, and I just want McDonald’s management to know what an asset they have in her. In a world where good customer service can be hard to find, Cat’s spirit does more than deliver a meal—it delivers a moment that matters. Appreciate her more than she knows!
  • FP
    Fotowerks Photography
    Nov 24, 2025
    2.0
    Too busy talking on their phones and cutting up to provide service. One burger was completely room temperature as were the limp greasy fries. The only decent thing were the drinks. Never going back to this store.
  • AO
    Ace Ozley
    Nov 23, 2025
    5.0
    I have never experienced a perfect order from McDonald’s until today. Fries fresh out the fryer genuinely salted, in excess. 6ct crispy, diet pepper correctly given & marked on cup lid!! Service at the window was nice, fast, and had dyed hair, slay. Late-night crew is great.
  • MS
    Mike Stewart
    Nov 14, 2025
    4.0
    Usually has quick service, employees are friendly.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 907 Main St, Montevallo?

McDonald's in Montevallo is open 24 hours a day, seven days a week.

Does McDonald's in Montevallo offer delivery services?

Yes, McDonald's offers 24/7 delivery service which can be accessed online.