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Sonic Drive-In

3.8
(565 reviews)

Business Details

3361 South Alabama Ave, Monroeville, AL
36460, United States
(251) 575-3770

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Monroeville, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3361 South Alabama Ave for the ultimate SONIC experience!

Location

Sonic Drive-In
3361 South Alabama Ave, Monroeville, AL
36460, United States

Hours

Reviews

3.8
565 reviews
5 stars
249
4 stars
130
3 stars
70
2 stars
43
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.

Staff Friendliness

While some customers praised friendly staff, others noted a lack of professionalism and poor attitudes from employees.

Order Accuracy

Numerous customers experienced issues with order accuracy, receiving incorrect items or missing components.

Pricing Concerns

Several reviews mentioned that prices were not reasonable for the quality of food and service received.
  • MC
    Mary Catherine
    2 days ago
    1.0
    Cheese sticks were cold, drinks were made wrong and I had to pay for them to be remade, sauces were open, in friendly staff. Overall would not go back !!!!!
  • MM
    Maddie
    5 days ago
    1.0
    i ordered a PLAIN cheeseburger and got a cheeseburger with EVERYTHING on it after waiting 15 mins. sent it back, waited more time & got another cheeseburger with EVERYTHING on it again. how hard is it to leave a burger plain? wasn’t worth waiting another 10 mins for a new one since my other food was getting cold. will not be coming back, just pitiful.
  • EM
    Eisha Mccants
    Feb 13, 2026
    1.0
    Food was horrible hot dog was cold in the inside of it and tarter tot was hard and cold
  • CR
    Cathy Roney
    Feb 6, 2026
    4.0
    Prices are not reasonable for items purchased.
  • RD
    Rob DeFrancesco
    Jan 30, 2026
    4.0
    What can I say, it's a Sonic.

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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