Whataburger

3.6
1566 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
5151 RANGELINE SERVICE RD N, MOBILE, AL
36619, United States

Hours

Reviews

3.6
1,566 reviews
5 stars
723
4 stars
268
3 stars
147
2 stars
103
1 star
325

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported slow service, with many experiencing long wait times for their orders.

Food Quality

While some customers praised the food as delicious and fresh, others noted issues with temperature and preparation.

Customer Service

Feedback indicated a lack of friendly service, with several reviews mentioning rude or indifferent staff.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported issues with restrooms and overall maintenance.
  • CF
    carrington finch
    5 days ago
    1.0
    The worst Whataburger I have ever been to the service was beyond terrible with only one customer in the store and nobody else in the drive-through line besides me there was already six cars pulled up waiting on their food took over 20 minutes to get a simple hamburger that was wrong. I would’ve been better off in a sit down restaurant I would’ve got out quicker.
  • MA
    Michael Austin
    Jan 2, 2026
    1.0
    pathetic...parking lot filled with trash, building needs pressure washed ...S L O W...nothing fast food about it...biscuits hard as a brick....avoid
  • BP
    Bradley Peek
    Dec 30, 2025
    1.0
    Waited over 10 minutes for a large fry and a drink. Thats it just a large fry and drink more than 10 minutes. They could.have cooked 3 baskets of fries in 10 minutes. Smfh definitely dont recommend.
  • DJ
    donna jones
    Dec 16, 2025
    1.0
    Workers look like they hate being there. The girls at the drive thru have such a puss on their faces when you drive up it is like you are annoying them. I have been inside were employees were having a verbal confrontation with I am guessing their mod. I know it is hard to find workers that actually want to work right now but truefully I find the location in tillamns corner to be an all around negative experience. With the exception of one person a gentleman who is always nice and smiles. The location needs to be secret shopped just to see how bad the customer service is. Employees on their phone in the drive thru and at the front counter. I love what burger but I can't forsee what would make me go back to this location.
  • MM
    Melanie
    Dec 6, 2025
    1.0
    This location is a mixed bag. For a time you could count on the food being fresh and correct. Not anymore. It does not matter how you order. Drive thru, they aren’t paying attention. I recently drove up was put on hold, someone else pulled up at the other window after me and they took their order first! I ordered in the app and somehow got a totally different item than what I wanted. Ingredients that did not want were added back. Curbside, they leave out items or food is totally wrong. Today I drew the line after ordering food this morning that was initially wrong. Got home and ate it and we have both been sick ever since. They do not care about customer service here at all. Submitted a complaint to their website as well. They need to do better. Maybe less standing around and more focus on the customer.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Mobile, AL?

Whataburger in Mobile, AL is open 24 hours a day, every day of the week, including weekends. Holiday hours might differ.

Does Whataburger offer delivery or curbside pickup services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.