At Wendy’s in Mobile, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mobile, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported poor customer service, including rude behavior and incorrect orders.
Food Quality
Food quality was inconsistent; some customers praised the freshness while others received cold or incorrect items.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and bathrooms.
Wait Times
Customers experienced long wait times, especially during peak hours, leading to frustration.
Management
Mixed feedback on management; some praised specific managers for their efforts, while others criticized the overall management of the location.
DN
daniel nottolini
Oct 15, 2025
1.0
I flew in to Mobile and stayed at Marriott across from this Wendy’s. It was 11:30 at night so it was drive thru only. Totally fine and understandable. I asked them if they could take my order, the two young employees looked like they would be willing but the employee who was older by 15-20 years at least started saying that it was against their policy. Everytime I was starting to ask her a question(while the window remained closed), she got angry interrupted and started yelling. Then as I remained calm, and tried to ask is there anything exceptional she started screaming to call uber eats. She then walked away yelling more and saying things about me in a derogatory manner. I then left walked to McDonald’s, shared what my situation was and all of them helped me out. I guess McDonald’s people are just more human. They threw in extra waters and were more than empathetic. Everyone has bad days but you do not need to treat people like garbage.
AU
A Google User
Oct 2, 2025
5.0
Excellent flavors, nicely presented and quick serving
CG
California Girl
Sep 29, 2025
5.0
Food is always good, drive-thru lines can get a little long around meal times. I usually avoid going at those times.
DW
DJ Williams
Sep 24, 2025
1.0
Not open at listed hours. 6:28a, listed for 6am.
LW
LaNiece Wright
Sep 13, 2025
1.0
For this location to be by the mall y’all need to do better. Everytime i come here the customer service is trash they never speak, they hand you your food and slam the window. Not only that my order is 9/10 always wrong i will not be coming here this location lacks professionalism and good quality customer service putting kids at the window.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mobile, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mobile, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (251) 473-7501.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 316 - Bel-Air Mall Wendy’s serve breakfast?
Yes, this Wendy’s location in Mobile, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3113 Airport Blvd. in Mobile, AL currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the opening hours for the drive-through at this Wendy's location?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's provide breakfast options?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near this Mobile location?
Yes, delivery may be available. Check the Wendy's app or order.wendys.com with your address to see if delivery is available near you.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (251) 473-7501, reach customer care via live chat on Wendy's Contact page, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find the menu and prices for this Wendy's?
Menu and pricing details can be viewed at order.wendys.com or the Wendy's mobile app after selecting this location.
Which nearby business can I visit if I need automotive repairs close to Wendy's?
You can visit Firestone Complete Auto Care, located near Wendy's, for tire and automotive repairs.
Are there hotels near Wendy's at 3113 Airport Blvd for accommodation or dining?
Yes, nearby hotels such as Marriott and Mobile Marriott also offer dining options, making them convenient for a meal before or after visiting Wendy's.
What nearby places offer a different dining experience near Wendy's?
Nearby dining options include Golden Bowl (Asian fusion), China Wok (Chinese), The Stadium Sports Bar And Grille, Hooters (sports bar), and el milagro #2 (diner) to explore beyond Wendy's menu.