Wendy's

3.8
1170 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Mobile, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mobile, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3113 Airport Blvd., Mobile, AL
36606, United States

Hours

Reviews

3.8
1,170 reviews
5 stars
523
4 stars
277
3 stars
156
2 stars
61
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude behavior and incorrect orders.

Food Quality

Food quality was inconsistent; some customers praised the freshness while others received cold or incorrect items.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and bathrooms.

Wait Times

Customers experienced long wait times, especially during peak hours, leading to frustration.

Management

Mixed feedback on management; some praised specific managers for their efforts, while others criticized the overall management of the location.
  • DN
    daniel nottolini
    Oct 15, 2025
    1.0
    I flew in to Mobile and stayed at Marriott across from this Wendy’s. It was 11:30 at night so it was drive thru only. Totally fine and understandable. I asked them if they could take my order, the two young employees looked like they would be willing but the employee who was older by 15-20 years at least started saying that it was against their policy. Everytime I was starting to ask her a question(while the window remained closed), she got angry interrupted and started yelling. Then as I remained calm, and tried to ask is there anything exceptional she started screaming to call uber eats. She then walked away yelling more and saying things about me in a derogatory manner. I then left walked to McDonald’s, shared what my situation was and all of them helped me out. I guess McDonald’s people are just more human. They threw in extra waters and were more than empathetic. Everyone has bad days but you do not need to treat people like garbage.
  • AU
    A Google User
    Oct 2, 2025
    5.0
    Excellent flavors, nicely presented and quick serving
  • CG
    California Girl
    Sep 29, 2025
    5.0
    Food is always good, drive-thru lines can get a little long around meal times. I usually avoid going at those times.
  • DW
    DJ Williams
    Sep 24, 2025
    1.0
    Not open at listed hours. 6:28a, listed for 6am.
  • LW
    LaNiece Wright
    Sep 13, 2025
    1.0
    For this location to be by the mall y’all need to do better. Everytime i come here the customer service is trash they never speak, they hand you your food and slam the window. Not only that my order is 9/10 always wrong i will not be coming here this location lacks professionalism and good quality customer service putting kids at the window.

Frequently Asked Questions About Wendy's

Is 316 - Bel-Air Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.