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Wendy's

3.5
(1185 reviews)

Business Details

5623 Moffett Road, Mobile, AL
36618, United States
(251) 380-0590

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Mobile, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mobile, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5623 Moffett Road, Mobile, AL
36618, United States

Hours

Reviews

3.5
1,185 reviews
5 stars
414
4 stars
280
3 stars
199
2 stars
90
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted poor food quality, including cold, old, or improperly prepared items.

Management Concerns

Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of support for staff.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and food preparation areas.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • JC
    Joseph Churchill
    3 days ago
    2.0
    When I arrived, l asked for a Dave's single burger combo with a bowl of chili. I asked for the burger to be hot off the grill. While the chili was excellent, the burger was pre made and was not even warm. The attendant was courteous with a good attitude. When asked for pepper packets, they had no black pepper. When asked for hot sauce for the chili, they produced four packets. This will be the 2nd time in recent history where I have gotten a cold burger and this combo cost $10 and change. I really don't have any incentive to go back there again!
  • AC
    Austin Christensen
    Feb 22, 2026
    1.0
    I pulled up in an empty drive through, ordered a double baconater combo, they were out of everything except “lemonade and water”, so I ordered lemonade. As well as the baconater, I order a chicken sandwich by itself. I got the “pull ahead” treatment, which is so popular nowadays. 20 minutes goes by and someone finally come out with a bag of food, containing one single cheesy bacon burger. Not mine, so lucky me I sit another 20 minutes for a bag of food all but thrown at me. Not surprisingly, still wrong. Double bacon after with a regular cheese burger. No fries, no drink. 21.21 down the drain, didn’t care enough to wait another 20 minutes. Come to this dump if you like being disappointed.
  • KR
    K R
    Feb 17, 2026
    1.0
    Took 10 minutes for us to get our food in the drive through. We ordered two biggie bags, a chicken club, and a baconator burger with no mayo add mustard, pickles, onion. They claimed to be out of Dr. Pepper and all coke flavorings. They only brought out the two biggie bags after 10 minutes and my husband had to go inside and request the other half of our food. The baconator had mayo and no mustard, pickles, or onion and only half a strip of bacon. The meat was dry and cold. If you're going to try that hard to be bad at your job, just quit instead of bringing everyone else down with you.
  • JJ
    Jcoc
    Jan 24, 2026
    1.0
    I came on 1-22-26 manger Linnea Mitchel was so rude I spent 25$ I hate I even wasted my money she needs be fired the general manager does nothing about it
  • KN
    katelyn newberry
    Jan 23, 2026
    1.0
    The way that lady talked to that boy should be ashamed of herself ! This isn’t the first time she’s talked to her employees like this I have several friends who have worked there and said she did the same. Management is terrible there!

Frequently Asked Questions About Wendy's

Is 336 - Moffett Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 5623 Moffett Road, Mobile, AL?

Wendy's is open every day from 6:30 AM to 1:00 AM, including their drive-through service.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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