At Wendy’s in Mobile, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mobile, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported receiving old, cold, or poorly prepared food, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and food preparation areas.
Customer Service
Feedback indicated a lack of friendliness and professionalism among staff, with some customers feeling ignored or disrespected.
Management
There were mixed reviews about management, with some praising new management for improvements, while others criticized the handling of staff and customer interactions.
HB
Harry Barber
Nov 11, 2025
1.0
DON'T EAT OR DRINK ANYTHING FROM THIS LOCATION!!! Rotten "Meat" expired grease! Always out of drinks ,ketchup , napkins etc... Needs to close LOCATION immediately!!!
LM
Lindsey Murri
Oct 23, 2025
1.0
Just spent almost 30 dollars for two burgers that are very old, beef jerky texture, soggy bread, didn’t not follow requests for the burger or even give us a receipt to get a refund. This is not the first bad experience there but I’ve had enough of poor quality service and customer service.
WS
will Savvi
Oct 23, 2025
5.0
The morning manager shone was very helpful and efficient with the service. The food was fresh and well prepared. Thank you Wendy’s
RH
RACHEL Hall
Sep 3, 2025
1.0
The whole experience was horrible starting when I ordered they where out of potatoes. I don't eat there fries. Ones I get to the window the cashier takes my card then tells me there frosty machine not working. Ok so the 2 things I wanted to go with my order I can't get now so I ask for a receipt OH that's not working either. I paid with card so if I ask for a refund it will take 3 to 5 days so I just wait for my sandwich. Get my food and I was mad so I didn't check it cause the manager was completely unprofessional saying to the cashier "it's not working what she want us to do." So when I get home and check my food my chicken sandwich is made wrong. So I didn't get anything to eat.
CW
Chimere Westbrook
Aug 30, 2025
5.0
I met Nikki Mc Millan at Wendy's on Moffet road her and her mother Agnes Mc Millan and one of patients.She has three patient living with her She gave me an OTC card with Christopher Williams name on it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mobile, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mobile, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (251) 380-0590.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 336 - Moffett Rd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Mobile, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 5623 Moffett Road, Mobile, AL?
Wendy's is open every day from 6:30 AM to 1:00 AM, including their drive-through service.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's in Mobile, AL with a selection of combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or website at order.wendys.com for pickup or delivery.
What payment options are accepted at Wendy's on Moffett Road?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is there a drive-through available at this Wendy's location?
Yes, there is a drive-through available daily from 6:30 AM to 1:00 AM.
How can I contact this Wendy's location for questions or feedback?
You can call (251) 380-0590 or reach out via their Customer Care Live Chat or phone at 888-624-8140.
Are there nearby fast food restaurants where I could compare Wendy's offerings?
Nearby fast food options include Sonic Drive In, Subway, and Little Caesars Pizza, giving you various choices in the area.
What nearby services can I find close to Wendy's at 5623 Moffett Road?
Nearby services include the U S Post Office, several beauty salons like Rave Reviews and First M-pressions Salon, and convenience stores like Circle K and Dollar Tree, making it convenient for errands before or after your meal.
Are there family-friendly entertainment options near Wendy's on Moffett Road?
Yes, The Grid Retrocade arcade and OnTrack Raceway hobby shop are nearby, great for family outings or after-meal entertainment.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website and mobile app, as well as in-restaurant upon request.