Wendy's

3.5
1168 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Mobile, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mobile, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5623 Moffett Road, Mobile, AL
36618, United States

Hours

Reviews

3.5
1,168 reviews
5 stars
412
4 stars
281
3 stars
197
2 stars
88
1 star
190

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving old, cold, or poorly prepared food, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and food preparation areas.

Customer Service

Feedback indicated a lack of friendliness and professionalism among staff, with some customers feeling ignored or disrespected.

Management

There were mixed reviews about management, with some praising new management for improvements, while others criticized the handling of staff and customer interactions.
  • HB
    Harry Barber
    Nov 11, 2025
    1.0
    DON'T EAT OR DRINK ANYTHING FROM THIS LOCATION!!! Rotten "Meat" expired grease! Always out of drinks ,ketchup , napkins etc... Needs to close LOCATION immediately!!!
  • LM
    Lindsey Murri
    Oct 23, 2025
    1.0
    Just spent almost 30 dollars for two burgers that are very old, beef jerky texture, soggy bread, didn’t not follow requests for the burger or even give us a receipt to get a refund. This is not the first bad experience there but I’ve had enough of poor quality service and customer service.
  • WS
    will Savvi
    Oct 23, 2025
    5.0
    The morning manager shone was very helpful and efficient with the service. The food was fresh and well prepared. Thank you Wendy’s
  • RH
    RACHEL Hall
    Sep 3, 2025
    1.0
    The whole experience was horrible starting when I ordered they where out of potatoes. I don't eat there fries. Ones I get to the window the cashier takes my card then tells me there frosty machine not working. Ok so the 2 things I wanted to go with my order I can't get now so I ask for a receipt OH that's not working either. I paid with card so if I ask for a refund it will take 3 to 5 days so I just wait for my sandwich. Get my food and I was mad so I didn't check it cause the manager was completely unprofessional saying to the cashier "it's not working what she want us to do." So when I get home and check my food my chicken sandwich is made wrong. So I didn't get anything to eat.
  • CW
    Chimere Westbrook
    Aug 30, 2025
    5.0
    I met Nikki Mc Millan at Wendy's on Moffet road her and her mother Agnes Mc Millan and one of patients.She has three patient living with her She gave me an OTC card with Christopher Williams name on it.

Frequently Asked Questions About Wendy's

Is 336 - Moffett Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.