Wendy's

3.4
1014 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Mobile, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mobile, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
425 Schillinger Road South, Mobile, AL
36608, United States

Hours

Reviews

3.4
1,014 reviews
5 stars
355
4 stars
211
3 stars
146
2 stars
65
1 star
237

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored during their visits.

Order Accuracy

Many customers reported receiving incorrect orders, missing items, or food that did not match their requests.

Food Quality

Several reviews mentioned food being cold, overcooked, or not fresh, leading to dissatisfaction with the meals.

Cleanliness

Customers frequently noted unsanitary conditions, including sticky floors and dirty tables, which contributed to a negative dining experience.

Wait Times

Long wait times were a common complaint, with customers often waiting excessively both in the drive-thru and inside the restaurant.
  • AA
    Austin
    Nov 10, 2025
    1.0
    I came in today only 2 people in line and had already ordered. I was the only one there and had to wait 20 mins to just have them take my order. I’ll never come to this location again.
  • KM
    Kandi Manahan
    Oct 25, 2025
    1.0
    Did not give my husband a receipt or his fries, he walked back inside and they tried to argue with him in order to get what he paid for because he didn't have the receipt he wasn't given. Ordered a taco salad with extra sour cream. Got home, no sour cream, no tomato in my salad, no tortilla chips. If I could give 0 stars I would. Horrible service & horrific personalities.
  • LW
    Lisa Walker
    Oct 12, 2025
    2.0
    I pulled up to the speaker & placed my order. I wa stood they were out of ice. So I just asked for my drinks without-no other choice but if I’m getting a combo I’m getting the drink. Pulled around, paid and waited. And waited. When my order was brought to the window & handed to me I asked for ketchup. I received 2 packs of ketchup. I get home & the tea is SOUR! One burger was correct and the other had no cheese on it. It was a double baconator w/ no cheese but otherwise correct. I can’t believe I paid $28 for a meal that really wasn’t great. I was expect more from Wendy’s. Wendy’s is a little more expensive but usually worth it. It just wasn’t worth it today!
  • WE
    wendell england
    Oct 8, 2025
    1.0
    Worst Wendy’s I’ve ever ate at. High price poor quality of burger. Last time I’ll eat here.
  • MM
    McKenzie McDonald-Christensen
    Sep 28, 2025
    2.0
    One of the worst customer service experiences, I’ve ever had! Went inside to order, the girl there holding a spray bottle and a rag, rolled her eyes as she saw me approaching the cashier. She logs in and looks at me to order and I start to order. Half way through my order she just walks away. No communication as to what she’s doing or “can you hold on one second” nothing. I tried to order a sandwich switching a bun (I have a dairy allergy and cannot have a premium bun) and she wouldn’t let me. She also laughed at me when trying to order. I almost walked out to go Burger King since I know they would treat me better. They were out of just regular Coke. Floors and tables are always so sticky. My order came out correctly, however, that is the last time I will ever go to this Wendy’s. This is not my first bad experience in this particular store.

Frequently Asked Questions About Wendy's

Is 318 - Schillinger Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.