Wendy's

3.4
1025 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Mobile, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mobile, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
425 Schillinger Road South, Mobile, AL
36608, United States

Hours

Reviews

3.4
1,025 reviews
5 stars
358
4 stars
210
3 stars
149
2 stars
65
1 star
243

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, including issues with freshness and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including sticky floors and dirty tables.

Long Wait Times

Customers consistently complained about long wait times both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Management Issues

Reviews indicated a lack of effective management, with employees displaying a lack of care and poor training contributing to the overall negative experience.
  • KB
    Kristian Bradley
    4 days ago
    1.0
    The past two times I’ve been to this location I’ve gotten old fries & sour tea that taste horrible. I paid for two large combos and somehow ended up with one large and one medium fry. The managers and drive through staff were also extremely unprofessional, whoever was working the drive thru intercom couldn’t even speak up and deliver decent quality customer service I had to repeatedly ask multiple times what did they say. The Wendy’s on Theodore Dawes would never 🫩
  • GL
    Gracyn Leaver
    Jan 5, 2026
    2.0
    The server was totally uninterested in the existence of literally anyone in the restaurant. Restroom was atrocious.
  • MC
    Menna Crawford
    Jan 1, 2026
    5.0
    I work with adults with mental illnesses and we decided to stop by and the cashier was patient with my ladies. Thank you! It means a lot to me and them.
  • CC
    Colin Coleman
    Dec 21, 2025
    1.0
    This is by far the filthiest Wendy’s I have ever seen. The food was old and cold and took way longer than it should have to get to me. Especially considering there’s about 10 employees and only one other guest at the time of my visit and he was in the drive through. The staff was more concerned about their socializing than serving guest. All I wanted was a cheeseburger, I could care less how much frosty girl paid for her wig and nails and where she got them from. Maybe they should be less concerned about their hair and nails and try a hat, hair net and gloves while preparing others food. Nasty environment, nasty food and nasty staff.
  • AA
    Amy Alonzo
    Dec 15, 2025
    5.0
    Only one thing it was so hot in there I know it is cold weather but the heat was on a little bit to much me and my husband have heath problems and we had to eat in a hurry and leave an when we get ready to leave we was getting a refill on our drinks and I had to hand my husband my cup to refill mine I had to go head a go out side I was getting sick for getting to hot and I had to use my in inhaler my asthma head started up big time so way it is cold weather an I want to eat Wendy's I I am going to go through the drive through and take it home to eat are I will set in my car and eat it and tell it not cold out there and hot out there where the ace is back on then I set in there a again merry Christmas 🎄

Frequently Asked Questions About Wendy's

Is 318 - Schillinger Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on Schillinger Road South in Mobile, AL?

The drive-thru is open daily from 7:00 AM to 1:00 AM.