At Wendy’s in Mobile, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mobile, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored during their visits.
Order Accuracy
Many customers reported receiving incorrect orders, missing items, or food that did not match their requests.
Food Quality
Several reviews mentioned food being cold, overcooked, or not fresh, leading to dissatisfaction with the meals.
Cleanliness
Customers frequently noted unsanitary conditions, including sticky floors and dirty tables, which contributed to a negative dining experience.
Wait Times
Long wait times were a common complaint, with customers often waiting excessively both in the drive-thru and inside the restaurant.
AA
Austin
Nov 10, 2025
1.0
I came in today only 2 people in line and had already ordered. I was the only one there and had to wait 20 mins to just have them take my order. I’ll never come to this location again.
KM
Kandi Manahan
Oct 25, 2025
1.0
Did not give my husband a receipt or his fries, he walked back inside and they tried to argue with him in order to get what he paid for because he didn't have the receipt he wasn't given. Ordered a taco salad with extra sour cream. Got home, no sour cream, no tomato in my salad, no tortilla chips. If I could give 0 stars I would. Horrible service & horrific personalities.
LW
Lisa Walker
Oct 12, 2025
2.0
I pulled up to the speaker & placed my order. I wa stood they were out of ice. So I just asked for my drinks without-no other choice but if I’m getting a combo I’m getting the drink. Pulled around, paid and waited. And waited. When my order was brought to the window & handed to me I asked for ketchup. I received 2 packs of ketchup. I get home & the tea is SOUR! One burger was correct and the other had no cheese on it. It was a double baconator w/ no cheese but otherwise correct. I can’t believe I paid $28 for a meal that really wasn’t great. I was expect more from Wendy’s. Wendy’s is a little more expensive but usually worth it. It just wasn’t worth it today!
WE
wendell england
Oct 8, 2025
1.0
Worst Wendy’s I’ve ever ate at. High price poor quality of burger. Last time I’ll eat here.
MM
McKenzie McDonald-Christensen
Sep 28, 2025
2.0
One of the worst customer service experiences, I’ve ever had! Went inside to order, the girl there holding a spray bottle and a rag, rolled her eyes as she saw me approaching the cashier. She logs in and looks at me to order and I start to order. Half way through my order she just walks away. No communication as to what she’s doing or “can you hold on one second” nothing. I tried to order a sandwich switching a bun (I have a dairy allergy and cannot have a premium bun) and she wouldn’t let me. She also laughed at me when trying to order. I almost walked out to go Burger King since I know they would treat me better. They were out of just regular Coke. Floors and tables are always so sticky. My order came out correctly, however, that is the last time I will ever go to this Wendy’s. This is not my first bad experience in this particular store.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mobile, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mobile, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (251) 633-7543.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 318 - Schillinger Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Mobile, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Schillinger Road South in Mobile, AL?
The drive-thru is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 425 Schillinger Road South serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's app or at order.wendys.com for pickup or delivery.
What payment methods are accepted at Wendy's on Schillinger Road South?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Delivery may be available through the app or website where you can enter your address to check availability.
How can I contact this Wendy's location for questions or feedback?
Call (251) 633-7543 or visit the Wendy's Contact page online to provide feedback or get assistance.
What nearby places can I visit when I come to Wendy's at Schillinger Road South?
Nearby places include Starbucks coffee shops, Westwood Plaza shopping center, Moe's Southwest Grill, and Chick-fil-A for additional dining and shopping options.
Where is the nearest coffee shop to Wendy's on Schillinger Road South?
You can find Starbucks nearby, providing a convenient place for coffee before or after your meal at Wendy's.
Are there other fast food options near Wendy's at this location?
Yes, Chick-fil-A and Moe's Southwest Grill are nearby and offer alternative fast food choices.
What nearby conveniences are available to customers visiting Wendy's?
Customers can access nearby gas stations like Dodge’s and Citgo, pharmacy Walgreens, and ATM services such as LibertyX Bitcoin ATM and Coinme.