Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, with customers feeling ignored or treated poorly.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned cold, old, or poorly prepared food, with some customers expressing concerns about hygiene.
Management Issues
Feedback indicated poor management practices, including staff being unresponsive and a lack of organization during busy times.
Long Wait Times
Customers frequently complained about excessive wait times both in the drive-thru and inside the restaurant.
LC
Linda Cazalas
Nov 13, 2025
1.0
Went through the drive thru after school to get my niece a 10 piece nuggets meal. There was no one else in line, but I was asked to pull around to the front because they were “waiting on fresh fries”. After sitting out there for almost 15 minutes with 3 additional cars behind me, I went inside and was told “sorry, we’re short handed”. I get pulled around every time I visit this location no matter the amount of traffic. Maybe someone from management needs to get involved?!?
MT
macie taylor
Oct 27, 2025
1.0
This place is not professional at all they are very rude and catch a attitude when u are giving ur order I do not I mean do not recommend this place is horrible try another Wendy’s if u want to keep having a good I do recommend if u want a bad day after if I could give 0 stars I would
SB
Sam Baker
Oct 12, 2025
1.0
I never post anything bad about nearly anything, and I usually smooth over that bad parts of things but this? This was terrible, the drinks were bitter and the ones in the kitchen were almost putrid. The doors were locked for some reason before and they weren't letting people in most of the time. Fries were old somehow even though they just made em, the nuggets tasted off, and the burger tasted less flavorful as if they didn't put any seasoning on it, I can't believe how horrendous this place was. And in pretty sure they spit on my burger..
CW
Courtlyn Williams
Oct 10, 2025
1.0
They decided to close early on their own terms .. smh. Total disregard for what they are required to do
KD
Kathy Dixon
Sep 29, 2025
1.0
Needs a new crew and management they are going to make someone sick if they haven’t already
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mobile, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mobile, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (251) 677-9142.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 350 - Highway 90 W Wendy’s serve breakfast?
Yes, this Wendy’s location in Mobile, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 5405 Highway 90 W, Mobile, AL?
Wendy's at this location operates daily from 7:00 AM to 1:00 AM.
Does this Wendy's offer drive-thru service?
Yes, this Wendy's location has a drive-thru available from 7:00 AM to 1:00 AM every day.
Can I order Wendy's food for delivery near 5405 Highway 90 W?
Yes, delivery is available. You can check availability and place orders via the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at Wendy's on Highway 90 W in Mobile, AL?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for feedback or questions?
You can call (251) 677-9142 directly, reach customer care via 888-624-8140, use the Wendy's Contact page live chat, or complete the Wendy's Customer Satisfaction Survey online.
Are there nearby restaurants where I can dine after visiting Wendy's at this location?
Yes, nearby dining options include The Shrimp Basket (seafood), Popeyes® Louisiana Kitchen (chicken), Checkers (burgers), Taco Bell (Mexican), and Papa John's Pizza.
What nearby services can help with automotive needs near Wendy's?
Near Wendy's, you can find AA Transmission for automotive repairs and Carquest Auto Parts for auto parts and supplies.
If I'm visiting Wendy's, where can I find banking or ATM services nearby?
Nearby banking and ATM facilities include Compass Bank ATM, Wells Fargo Bank, and LibertyX Bitcoin ATM.
Are there fitness or beauty salons near Wendy's at 5405 Highway 90 W?
Yes, nearby beauty salons include Hair By LaDonna, Fantastic Sams Cut & Color, Annie Nails & Lashes, and Cloverleaf Barber Shop. For fitness, CLUB4 Fitness Tillmans is close by.