Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 15 minutes.
Staff Attitude
Many reviews highlighted unprofessional and rude behavior from staff, with instances of employees ignoring customers or displaying a lack of interest in service.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback on food quality was mixed, with some praising specific items while others complained about cold, greasy, or poorly prepared food.
Management Issues
Several reviews pointed to poor management practices, including staff being untrained, lack of organization, and inadequate customer service protocols.
MW
Mitas Well
Feb 20, 2026
1.0
Got through the drive through quickly only to be told to wait at the front door in our car to receive our food. I understand this is to artificially manipulate drive through times. Good job but my food still didn't come for over 15 minutes.
AH
Ashlyn Hall
Jan 28, 2026
1.0
I’m usually not one to hate on fast food places as I’ve worked fast food.
I’m an uber driver on occasion now.
We were waiting forever while we could see the employees literally sitting around one of them came out with food in her mouth and forgot the drinks for the order I was picking up. Took her 5 minutes just to get the drinks she forgot, mind you they’re not busy at all.
AC
Andrea Cates
Jan 16, 2026
5.0
I canNOT express how wonderful the staff and food are at this location!!! Upon entering the staff was cheerful, pleasant and EXTREMELY kind!!! The food quality was EXCELLENT! Highly recommend this location!!
CY
Carnell Young
Jan 4, 2026
5.0
I visited 12/29/25 10.27 am and wanted lunch. A very nice lady told me they start at 10.30 I ordered at 10.30 got my food at 10.34 fresh and hot this Wendy's has gotten a lot better.
ML
Marc L
Dec 9, 2025
1.0
My wife stopped in here for a coffee, fry, and pop. It took them 23 minutes to fill this simple order, (I went and pumped gas and returned and still had to wait). They had to brew the coffee, but then took another 10 minutes at least to get the 3 item order together with there crew of at least 6 working, and no apologies for the wait or even acknowledgement of it. And they weren't even busy at the time.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 5405 Highway 90 W, Mobile, AL?
Wendy's at this location operates daily from 7:00 AM to 1:00 AM.
Does this Wendy's offer drive-thru service?
Yes, this Wendy's location has a drive-thru available from 7:00 AM to 1:00 AM every day.
Can I order Wendy's food for delivery near 5405 Highway 90 W?
Yes, delivery is available. You can check availability and place orders via the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at Wendy's on Highway 90 W in Mobile, AL?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for feedback or questions?
You can call (251) 677-9142 directly, reach customer care via 888-624-8140, use the Wendy's Contact page live chat, or complete the Wendy's Customer Satisfaction Survey online.
Are there nearby restaurants where I can dine after visiting Wendy's at this location?
Yes, nearby dining options include The Shrimp Basket (seafood), Popeyes® Louisiana Kitchen (chicken), Checkers (burgers), Taco Bell (Mexican), and Papa John's Pizza.
What nearby services can help with automotive needs near Wendy's?
Near Wendy's, you can find AA Transmission for automotive repairs and Carquest Auto Parts for auto parts and supplies.
If I'm visiting Wendy's, where can I find banking or ATM services nearby?
Nearby banking and ATM facilities include Compass Bank ATM, Wells Fargo Bank, and LibertyX Bitcoin ATM.
Are there fitness or beauty salons near Wendy's at 5405 Highway 90 W?
Yes, nearby beauty salons include Hair By LaDonna, Fantastic Sams Cut & Color, Annie Nails & Lashes, and Cloverleaf Barber Shop. For fitness, CLUB4 Fitness Tillmans is close by.
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