Tropical Smoothie Cafe

3.8
313 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
9 Du Rhu Drive, Mobile, AL
36608, United States

Hours

Reviews

3.8
313 reviews
5 stars
176
4 stars
43
3 stars
11
2 stars
10
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

While many customers enjoyed the smoothies, there were complaints about food quality, including incorrect orders and unsatisfactory meal preparation.

Staffing Issues

Several reviews indicated that the location is often understaffed, leading to delays and chaotic service.

Customer Experience

Mixed experiences were noted, with some customers praising individual staff members while others expressed frustration over being ignored or treated poorly.

Management Concerns

Multiple reviews pointed to poor management and lack of training for employees, contributing to the overall negative experience.
  • DL
    Dependable Angel Services LLC
    Nov 15, 2025
    5.0
    Aalyiah and Mary are excellent with customer service this Dr. Felicia Alexander-Branch from Port Arthur TX with Dependable Angel Services LLC One Brand Infinite Solutions
  • NT
    Noble Taylor
    Oct 16, 2025
    1.0
    Employees have the door locked and when asked why why are you yelling at me it doesn't matter it's open now
  • MB
    morgan baxley
    Oct 8, 2025
    5.0
    I never leave reviews but I felt this was one is well deserved. The nicest guy ever checked me out and was so polite as well as professional I believe his name was Drew? I dont go to this location often because its always a hit or miss but I will definitely be returning very soon. Thanks Drew for the wonderful service!
  • RL
    Raychel Larson
    Oct 2, 2025
    1.0
    Let me start by saying I love Tropical Smoothie Cafe. But this particular location is the worst. I don’t know if it’s just poorly managed or what. But there have been multiple times when there was not a line and i waited over 20 min for a smoothie and a wrap. There is just no reason for them to be sooooo slow. And today they were out of wraps, spinach, and kale. So they weren’t able to make a single thing I drove there and ordered. I keep saying I’m done going back. This time I really am done. Someone with TSC Management please go get the train back on the tracks over in Legacy Village. It’s a hot mess over there!
  • SC
    Sabrina Carlton
    Oct 1, 2025
    1.0
    I came through the drive through at approximately 12:30 pm I was the only customer. I ordered the Island green smoothie, paid for it and drove off I was over half way back to the office before I put my straw kn the smoothie and took a drink. It was awful it had a bitter taste and was really spicy in my mouth. I couldn't imagine what was causing that so.i looked up.the ingredients gor the island green and saw that it had ginger in it. If you know ginger a little goes a long way. This drink tasted like they must have used a whole ginger root in it. It was very strong and undeniable. I have to throw it away. So I wased over $8 was not happy. I tried to call the store sdveral.times and all I kept getting was a voice mail. I was trying to speak to someone who might still remember who I was. Over all was very unsatisfied and upset I wasted my money. I've had great experiences in the past but this visit was a bomb.... Sabrina Carlton

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the typical operating hours of Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open Monday through Friday from 7:00 AM to 9:00 PM, Saturday 8:00 AM to 9:00 PM, and Sunday 10:00 AM to 8:00 PM.