Taco Bell

3.6
1008 reviews
Get DirectionsCallWebsite

Business Details

6301 Cottage Hill Road, Mobile, AL
36609, United States
(251) 666-8779
https://locations.tacobell.com/al/mobile/6301-cottage-hill-road.html
GoogleFacebook

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6301 Cottage Hill Road in Mobile. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6301 Cottage Hill Road, Mobile, AL
36609, United States

Hours

Reviews

3.6
1,008 reviews
5 stars
387
4 stars
236
3 stars
168
2 stars
56
1 star
161

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inadequate food preparation.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.

Food Quality

While some reviews highlighted fresh and tasty food, others complained about cold, stale, or poorly prepared items.

Cleanliness

Several customers appreciated the cleanliness of the restaurant, contrasting with complaints about food quality.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding portion sizes.
  • KK
    Kat
    Dec 21, 2025
    3.0
    Usually I love this Taco Bell but my most recent visit had a major issue. I ordered a Crunchwrap Supreme with NO tomatoes. I watched as they fully prepared it with tomatoes and then one of the employees took it from the press, unfolded it and picked out all the tomatoes, and then folded it back and let the other guy cook it and then hand it to me. Luckily, I'm not allergic to tomatoes. I know people with allergies assume the risk of cross contamination and it seems like a waste of food to toss the Crunchwrap and remake it, but they're putting themselves at a huge risk of a lawsuit by not properly practicing this. To some this may seem like a "Karen-ish" complaint, but to someone it's a huge issue. Very disappointed.
  • KU
    Koalsphere Ultra
    Dec 17, 2025
    1.0
    They only gave us half our order when we went in to get it fixed they changed out the food they had given us which they aren’t supposed to do, they had everything labeled incorrectly. They had an attitude over it they weren’t even busy and were mad at their own mistakes. Never returning to this location.
  • KK
    Krystal Ball (KoalShpere)
    Dec 17, 2025
    1.0
    They only gave us half our order when we went in to get it fixed they changed out the food they had given us which they aren’t supposed to do, they had everything labeled incorrectly. They had an attitude over it they weren’t even busy and were mad at their own mistakes. Never returning to this location.
  • DB
    Dustin Black
    Nov 16, 2025
    5.0
    Not a bad location. Staff is friendly!
  • KA
    Kimberly Anderson
    Nov 15, 2025
    1.0
    I ordered the Mexican pizza with extra beans. It did not have extra beans and the meat and cheese was just in the center. It is mostly dry shell. They charge way too much to give you a dry shell.
Read more reviews on Google

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on Cottage Hill Road?

The drive-thru is open from 9:00 AM to 1:00 AM Monday through Wednesday and Sunday, 9:00 AM to 2:00 AM on Thursday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Where is Taco Bell located in Mobile, AL?

Taco Bell is located at 6301 Cottage Hill Road, Mobile, AL 36609, USA.