Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Mobile Subway® Restaurant at 5565 Old Shell Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.6
216 reviews
5 stars
91
4 stars
46
3 stars
21
2 stars
9
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied widely, with some praising friendly and efficient staff, while others reported rude service and long wait times.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and well-prepared sandwiches, while others complained about poorly made sandwiches and inconsistent portion sizes.
Cleanliness
Several reviews highlighted cleanliness as a positive aspect, noting clean stores and restrooms, but there were also reports of unsanitary conditions and pest issues.
Drive-Thru Issues
Many customers experienced significant delays and poor service at the drive-thru, with reports of unresponsive staff and incorrect orders.
Management and Staffing
There were complaints about management and staffing issues, including being short-staffed, leading to slow service and a lack of attention to customer needs.
- KFkaylee franklinNov 4, 20251.0RUDE. I ordered a pizza sub and then I opened my sandwich to find that my pizza sub had bell peppers and onions on it🤢. I called them asking about my order and the woman sat there and argued with me about what was on the receipt when I was reading the receipt off to her.
- H9Haylea 987Nov 2, 20255.0We got our food very quickly. The service was great, and the worker was so nice and made sure everything was right. The sandwiches were the cleanest subs we ever had, and we would totally come back. 10/10!!
- EMErnest Moore-MurphyJun 19, 20211.0Every time for the past 2 years, they have failed to perform to normal standards. Lack of care and it shows. Even now, they won't unlock the doors, nor answer the intercom drive-thru.
- NANursing with Hailey ADec 27, 20201.0They left off a few ingredients so I took the sandwich back and the drive thru person and other co workers were all rude about it... they took the sandwich back and opened it which was the most DISGUSTING thing I ever saw especially since were in a global pandemic🤮🤢 their attitudes were horrible the whole time and I didn’t say anything the entire time.
- TDT DentonJul 14, 20185.0We love the turkey, the meatball marinara, and the veggie.
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
This Subway restaurant is located at 5565 Old Shell Rd, Mobile, AL 36608, United States.
What are the operating hours of this Subway location?
The restaurant is open every day from 8:00 AM to 9:30 PM.
Does this Subway offer curbside pickup?
Yes, curbside pickup is available at this Subway location.
Can I dine inside this Subway restaurant?
Yes, this Subway serves dine-in customers.
Does this Subway provide catering services?
Yes, catering is available at this Subway restaurant.
How can I place an order for this Subway location?
You can order quickly and easily through the Subway app or online via their menu website.
What types of meals does this Subway serve?
This Subway offers breakfast, lunch, and dinner options.
What are some nearby fast food options close to this Subway?
Nearby fast food options include McDonald's and Momma Goldberg's USA - Mobile, both offering convenient alternatives.
Are there any nearby fitness or recreational venues near this Subway?
Yes, Bay City Fitness gym and Cadence 120 Bicycle Works are nearby places for fitness and biking activities.
Which nearby institutions could be convenient landmarks when visiting this Subway?
The University of South Alabama School of Continuing Education and USA Digestive Health Center are nearby institutions that can help identify the location.