Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mobile Subway® Restaurant at 5565 Old Shell Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.5
217 reviews
5 stars
91
4 stars
46
3 stars
21
2 stars
9
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Many customers express dissatisfaction with the quality and preparation of food, citing issues like insufficient ingredients and stale bread.
Cleanliness
The cleanliness of the store is frequently mentioned, with some reviews noting a clean environment while others report unsanitary conditions.
Speed of Service
Service speed is a common complaint, with several customers noting long wait times and slow service, particularly in the drive-thru.
Management Issues
Several reviews indicate problems with management, including understaffing and lack of attention to customer needs.
- RGRethea GravesDec 12, 20251.0This subway is the worst Subway in the city to me; each time I go the customer service is different; one time the lady was nice the last time the male was rude and seem to be rushed when taking my order. When I received my order 6 inch sub the bread seemed to be smashed with very little meat or condiments. I will go past this location and go to another location that's how bad the service and food is. I hope they improve on their customer service and preparation of their food.
- LCLandon CardenDec 2, 20255.0very good sandwich artists, always get my order perfect
- KFkaylee franklinNov 4, 20251.0RUDE. I ordered a pizza sub and then I opened my sandwich to find that my pizza sub had bell peppers and onions on it🤢. I called them asking about my order and the woman sat there and argued with me about what was on the receipt when I was reading the receipt off to her.
- H9Haylea 987Nov 2, 20255.0We got our food very quickly. The service was great, and the worker was so nice and made sure everything was right. The sandwiches were the cleanest subs we ever had, and we would totally come back. 10/10!!
- SMShaiyan MalikOct 3, 20211.0The employee working there used the same scoop for the chicken and tuna without washing it. Then did not wrap the sandwich correctly. The restaurant was messy and overall a bad experience.
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
This Subway restaurant is located at 5565 Old Shell Rd, Mobile, AL 36608, United States.
What are the operating hours of this Subway location?
The restaurant is open every day from 8:00 AM to 9:30 PM.
Does this Subway offer curbside pickup?
Yes, curbside pickup is available at this Subway location.
Can I dine inside this Subway restaurant?
Yes, this Subway serves dine-in customers.
Does this Subway provide catering services?
Yes, catering is available at this Subway restaurant.
How can I place an order for this Subway location?
You can order quickly and easily through the Subway app or online via their menu website.
What types of meals does this Subway serve?
This Subway offers breakfast, lunch, and dinner options.
What are some nearby fast food options close to this Subway?
Nearby fast food options include McDonald's and Momma Goldberg's USA - Mobile, both offering convenient alternatives.
Are there any nearby fitness or recreational venues near this Subway?
Yes, Bay City Fitness gym and Cadence 120 Bicycle Works are nearby places for fitness and biking activities.
Which nearby institutions could be convenient landmarks when visiting this Subway?
The University of South Alabama School of Continuing Education and USA Digestive Health Center are nearby institutions that can help identify the location.