Service Speed
Customers consistently reported extremely slow service, often waiting over 20 minutes to place orders or receive food.
Staff Attitude
Numerous reviews highlighted rude and unresponsive staff, contributing to a negative customer experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Food Quality
Several reviews mentioned cold, old, or poorly made food, leading to dissatisfaction with the overall dining experience.
Operational Issues
Frequent complaints about broken equipment, particularly the ice cream and slushie machines, hindered service and product availability.