Sonic Drive-In

3.2
1502 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mobile, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 951 Montlimar Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
951 Montlimar Drive, Mobile, AL
36609, United States

Hours

Reviews

3.2
1,502 reviews
5 stars
458
4 stars
284
3 stars
224
2 stars
111
1 star
425

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, unresponsive staff, and rude service, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

Customers expressed disappointment with the quality of food, mentioning cold, overcooked, or improperly made items.

Staff Attitude

Several reviews noted a lack of professionalism and care from staff, with reports of rude behavior and indifference towards customers.

Operational Problems

Issues with equipment, such as broken order screens and ice cream machines, were frequently mentioned, contributing to poor service experiences.
  • TK
    Tara Keith
    Dec 26, 2025
    1.0
    A wet,slimy,soggy,sloppy mess!!! I will never go to this Sonic’s again. The owners need to close until it can hire someone who cares. THIS WAS GARBAGE!!!!
  • AW
    Amber Wells
    Dec 20, 2025
    2.0
    You need 20+ minutes for this drive through and check your order carefully. They upsized everything I ordered and forgot the burger from my combo entirely. They’ve also given me the wrong burger on occasion.
  • CB
    Cindy Bean
    Nov 25, 2025
    1.0
    Did Uber Eats ordered buy one get one free burger, cheese, sticks, and french fries. When the delivery person came to deliver, she had the wrong order altogether so she had to go back to the Restaurant when she got there, they had already given my order to another driver, so they fixed another order when she delivered that order the fries were not even in the bag.
  • AM
    Amanda Mwok
    Nov 24, 2025
    1.0
    TWICE this week during 2-4pm I have waited at the drive thru and NOBODY answered so I go pull up to the and push the button NOBODY answered and I was the only CUSTOMER the guy was talking out the trash and the big guy appeared to be playing on his phone ignoring me through the window! WOW another sonic that will soon be out of business because 3 others pulled off after I got there !
  • KT
    Katlin Trawick
    Nov 15, 2025
    1.0
    Worst customer service I’ve ever experienced. The guy in the drive through was so rude while I was trying to order that I just drove away. I waited forever to have anyone ask “what do you want” I said can I have a number 8 and he just said no you can’t. I said ummm. Excuse me? And he said if you have a pick up order you have to pull in another line. I said I don’t have a pick up order. He said MAAM IM NOT TALKING TO YOU. And I was speechless at his attitude. He sat there arguing with another car and then said “now WHAT do you want??” Well nothing from you. I will not be back.