Sonic Drive-In

Reviews

• SG

  Sadie Grimes

  2 days ago
  1.0
  if I could leave zero stars I would. I just spent an hour in the drive through, the person in front of me was so tired of waiting they got out of their car and went inside. they were there even longer than us. We finally get our order and not only is it wrong there’s bugs in my drink?? i will NEVERR be back and i’ll make sure all my people know not to come to this disgusting place
• TW

  Tye Whitfield

  Feb 22, 2026
  1.0
  Arrived 8 minutes after placing an order in the app. Waited 25 minutes after checking in before I could catch someone to ask about my food. Food came 10 minutes after that with the info that the shake machine was down. I asked for info about franchise owner or manager. Employee never came back. Saw another employee delivering shakes to someone else. Asked them. Shake machine apparently was not down. Requested refund. Was told I have to request through the app. Talked to customer support and they couldn’t/wouldn’t refund because it was only part of the order. Asked for information to complain to the franchise owner no one would give me any info. Please reconsider giving any of your money to this location.
• JJ

  James

  Feb 22, 2026
  1.0
  Disclaimer: I wrote this review while I was waiting in the drive thru. The wait was so long i just had to write a review. Do not come here if u want a quick snack or anything on the go. Got here at around 9:40 ish maybe alittle after, I wasn’t keeping track. I didn’t think this was going to turn into a waiting game. At first I thought they were closed, I pulled up to the drive through and no one said anything for 5 mins. So I drove off but notice one car at the window so they were open. So I went to one of the lanes pressed the button and waited again. No one came, I noticed people pulling through the drive through so I went back to there. (Keep in mind there was only 4 cars maybe 3 when I pulled up. It’s not busy at all) I went back to the drive through and waited again this time someone actually said something and told me they would be with me in a second. I waited and that’s when I took the picture of the time. Still currently waiting for service. I am not looking for discounts or anything to compensate my time other then an explanation of why this location cannot handle 4 cars of traffic but chick fil a can handle 20 people. U guys need to either have a manager present who actually cares about his job or the owner HIMSELF needs to care and check up on this location. It’s ridiculous. There is 4 cars here and it took till 10:09 for me to place my order. Just to place the order. The normal person would have just left. And they did. I watched 5 cars while I was here drive off. I won’t even compare this service to chick fil a because that would be disrespectful. Even McDonald’s has never had me wait like this even when they have a line of cars. This place wasn’t even busy. The food is usually fine here, I haven’t gotten my food yet but I had a lot of time to kill so I started this review. It’s sad when the service is so bad u have time to write a review before you even get the food. I drove out of my way to come here is the ONLY reason I decided to wait that and all the time I had already spent waiting just to place a order. Doubt I’ll come back unless I have a hour of time to kill while I wait to get my food from a FAST FOOD restaurant. Also while I was waiting for one of the lanes and I had already pressed the button 3 times at this point out of frustration someone else pulled into the lane next to me and they pressed the button twice.. and the person actually took their order before me! At this point I’m thinking my lane much be broke. But as soon as I go to pull out and go to another lane someone said something but I guess since I was pulling out they thought I left i literally pulled right back but had to wait. The person who pulled in after I had been here for 10 mins had finished placing their order fully by the time they decided to come back and take mine. This is all happening in real time so sorry if I’m frustrated. And again I don’t want any comp or anything type of free anything. I just need this to be fixed. There is no reason for a drive thru style fast food restaurant cannot handle 4 cars of traffic and place new ordered. It’s literally a DRIVE THRU fast food place. Idk what’s keeping this place open. Either the owner has deep pockets and doesn’t care about his investment or the food is just THAT good. Still waiting for my food so we will see. I added pictures of the clock so u can share in the joy of time wasting. The first picture I took of the time was after I had already been waiting forever in the drive thru style fast food restaurants drive thru for 10 mins. I’ve honestly NEVER seen a wait like this. Especially with basically zero traffic. I can’t stress enough how not busy it is. And I think that’s what’s making this so frustrating. All I want is the owner to explain to me what this issue is. It’s Sunday, feb 22 I got here around 9:40 and it’s 10:25 currently. Finally got my food at 10:48. Incredible. I don’t want free food or a discount I just want an explanation of how that could happen at a drive thru style fast food restaurant
• MC

  Mia Cockrell

  Feb 20, 2026
  1.0
  Hey so this place is probably the worst. We waited 40 minutes. All we got was 7 drinks that's it. It doesn't take that long when there's only a few cars. My Aunt walked up to the door to see what's taking so long and they were all on there phones with our drinks on the counter melting. When my Aunt got back in the car it took them 5 more minutes. They ever was serving cars that got there after us there food. Make it make since. Never comeing back.
• AM

  Alexx Martin

  Feb 18, 2026
  1.0
  Waited 25mins for something they didn't even have! No chili, tots, or fries! Ordered large combo meals, only got burgers and the drinks were a small size. The burgers were thrown in the boxes, deconstructed. Very poor service & communication!!!!