Brand Certified
Sonic Drive-In
3.3(1098 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
1461 Springhill Avenue, Mobile, AL
36604, United States
Certified by Sonic Drive-In • Mar 01, 2026
(251) 694-1900
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/al/mobile/1461-springhill-avenue/store-3581
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mobile, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1461 Springhill Avenue for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.3
1,098 reviews
5 stars
359
4 stars
237
3 stars
169
2 stars
88
1 star
245
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about old oil and overcooked items.
Management Issues
Customers noted a lack of effective management and staffing, leading to disorganization and poor service.
- NGNia Gilleylen5 days ago1.0This was the worst experience at a sonic and this was my first time at this location. Long story short, I ordered online, about 30 minutes later, the young lady comes out yelling my name incorrectly. She was confused on the order she was trying to give me. Before this, I saw customers leaving angrily. She gave me a chili cheese dog and drink that was someone else's. Forgot my water. The drink had what it looks like to be Styrofoam in it. The chili cheese dog looks horrible. When I asked for my correct drink, she came out with an attitude, holding my drink sideways while taking someone else's order. The place is ran by children. I just moved on this side of town but I will not be going back to that location.
- CMCody MartinFeb 19, 20261.0Made me wait 30 minutes for a mobile order drink , never returning
- RKRiley KingFeb 10, 20261.0Sat in stall number 14 for FOURTY minutes. Then was given sass from a worker that had “been here since april” about wether my card was charged
- LWLazerrick WilliamsFeb 7, 20261.0Worst service in mobile
- AAAlivJan 18, 20261.0This is the worst Sonic I have ever been to. I have no idea how it is still open. The shake machine is always broken. Orders often incorrect or poorly made. Hard to hear through glitchy kiosk- if it is working. Sorry I have been there more than once.
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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