Outback Steakhouse

4.1
2522 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Mobile off Airport Blvd and Azalea Road across the street from the Pinebrook Shopping Center.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
4017 Airport Drive, Mobile, AL
36608, United States

Hours

Reviews

4.1
2,522 reviews
5 stars
1,446
4 stars
509
3 stars
252
2 stars
107
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for food and drinks, with some experiencing poor service and lack of attention from staff.

Food Quality

The quality of food received mixed reviews, with several customers noting issues such as cold or poorly prepared dishes, while others enjoyed their meals.

Staff Performance

While some servers received praise for their friendliness and attentiveness, others were criticized for being unresponsive or overwhelmed.

Atmosphere

Customers mentioned uncomfortable dining conditions, including cold temperatures and cleanliness issues within the restaurant.

Reservation Problems

Several reviews highlighted issues with reservations and wait times, leading to frustration among guests.
  • GS
    Gdawg Steppin
    Dec 20, 2025
    1.0
    So after walking out of Logan's, came here. It wasn't much better. The host did seat us promptly and the server did get our drink orders fairly promptly. And was given bread pretty quickly, although we were never given utensils. We just went viking on it. Got out order in-appetizers and the entree. 30mins later still waiting on the appetizers. Finally the server came and apologized for taking so long that there was a problem in the kitchen. About 15mins later we finally get the appetizers. I could tell right off the bloomin fried shrimp was overcooked-borderline burnt. Not any good. And the mozerella bloomerangs were way too salty to even eat. About 15mins later server came back and we explained how bad the cheese sticks were. He took them back and said there'd be no charge. About 10mins later, dude shows up my chili. Not sure why. It was meant to be ate with my dinner. About 30mins later-yes we've invested about 2hrs of our time at this point-the entrees finally came out. It was fine. She had the filet & chicken combo with a baked potato and fries and I had the pork chops with loaded mashed potato. They neglected to put whatever sauce was supposed to go on it, on it. But I was fine with that. Mashed potatoes were scalding hot but it balanced out my chili that had gone cold by now. There's a reason I don't do outback often and this experience only reinforced it
  • RD
    Ronald Downey
    Dec 18, 2025
    1.0
    Never got my food. 30 minutes later. Told, “a lot of parties”. Restaurant was half full. Bar was nearly empty. What happened to their standards? 30 minutes for a grilled shrimp appetizer?! I left when I expected to be done with the entire meal and not a single plate served. Tired of being disappointed by what was once the gold standard. Outback surely has fallen very far.
  • CW
    Clayton Williams
    Dec 17, 2025
    1.0
    Cold food, took 45 min to get food. Food sent back and staff was arguing and yelling. After hearing argument about our food we decided we didn’t want it due to fearing that the chiefs would mess with our food. Ended up having to pay regardless. I’ll probably get a response from Outback to this post saying please contact corporate so they can investigate further and no actions will actually be taken.
  • DC
    David Cameron
    Dec 15, 2025
    1.0
    Unfortunately this is the only outback restaurant in Mobile. So I guess if you want to eat at outback you're just going to have to deal with the sorry service and the horrible food. The horrible cold food and just a lack of respect for being at the restaurant and it's completely overpriced. Oh yeah I just want to tell you you're probably going to get visited by the health inspector. This is what I now have to eat because y'all screwed up my meal. And you know what? It's better than the food that y'all brought me.
  • IA
    ILOA AMITUANAI
    Dec 12, 2025
    5.0
    So it was a total of 7 of us. We originally planned to go to Logan’s. Well we went & an hour of sitting there waiting, we had 1 root beer , a bud light & a fruity drink. We didn’t receive the service we thought was common when working in the food industry. We decided Outback- this is where our terrible night made a 360! Shoutout to my boy Phil! Great service, my dad is a hard man to win over & tonight we saw him in a different light! Food was great, atmosphere was great, the hosts/extra servers that helped out ?? I’M HERE TO GIVE Y’ALL YOUR FLOWERS !!! I mean the attitude, the positivity, the energyyyy! Ugh, we LOVED it! Y’all were the cherry on top! It’s the ones who are working behind the scenes to keep the flow moving that we forget about! But I’m here to give y’all a huge standing ovation! We will DEFINITELY be coming back to Outback now !

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.