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Outback Steakhouse

4.1
(2317 reviews)

Business Details

4017 Airport Drive, Mobile, AL
36608, United States
(251) 342-3276
https://locations.outback.com/alabama/mobile/4017-airport-drive

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Mobile off Airport Blvd and Azalea Road across the street from the Pinebrook Shopping Center.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
4017 Airport Drive, Mobile, AL
36608, United States

Hours

Reviews

4.1
2,317 reviews
5 stars
1,296
4 stars
471
3 stars
240
2 stars
103
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and food, with some experiencing poor service and rude staff.

Food Quality

Many reviews highlighted inconsistent food quality, with several customers receiving poorly cooked or unsatisfactory meals.

Positive Experiences

Despite the negative feedback, some customers praised specific servers and had enjoyable meals, indicating that experiences can vary.

Atmosphere Concerns

Several patrons noted uncomfortable dining conditions, including cold temperatures and cleanliness issues.

High Prices

Customers frequently mentioned that the prices were high relative to the quality of food and service received.
  • JC
    jiansong chen
    2 days ago
    1.0
    It's a Sunday afternoon 5:15pm, we are told to wait for 15min. I got the text message saying I'm on the line. After 45min, without any reason, they told me they can't take any more guests tonight, it was 6pm. Stupidest thing ever.
  • KJ
    Kayleigh Jones
    Feb 21, 2026
    5.0
    I wish I had gotten the name of the gentleman working the to-go orders tonight because he truly deserves recognition. It was extremely busy there was barely anywhere to park and it honestly seemed like he was the only one handling all of the to-go orders. He was constantly moving, coming in and out quickly, and never stopped, yet he still stayed positive and energetic the entire time. Even though my issue was completely my mistake, he took time out of his night to patiently help me figure out how to register and use my gift card so I could pay for my meal. He never made me feel rushed or like I was a bother, even with everything he had going on. He was professional, helpful, and genuinely kind. Great customer service like that does not go unnoticed. Thank you for having such a wonderful team member working your to-go orders tonight.
  • KU
    Koalsphere Ultra
    Feb 8, 2026
    5.0
    I went for my birthday on the 31st it was so hectic and busy. Our food took forever to come but we had a good waitress once they finally slowed down they sang me a birthday song. I’d definitely recommend making a reservation if you’re going to eat here because the wait was about an hour almost, but the second we pulled into the parking lot I made a reservation and we waited for everyone to come.
  • AA
    Alex
    Feb 5, 2026
    1.0
    Just had one of the worst experiences at a restaurant I have ever had . Server was non existent not coming to check on us but 1 time in the 2 hours we were there we were having to go to the bar to get drinks he was ignoring us as we tried to wave him down . The restaurant was pretty much empty maybe another 3 to 4 booths being occupied. The only good thing I can say was the steak was good but the service was the worst by far
  • AN
    Annie Nixon
    Feb 1, 2026
    1.0
    We placed our name on the list at 545pm on Sunday. We walked up several times to ask how much longer and everything was 10 minutes, which was a lie. it was a party of 6 ahead of us. Two move parties enter both are a party of 3 as we waiting. All parties were seated except us, even the two parties who arrived after us. We asked again for the 3 rd time how much longer at this time 5 minutes was said. We was seated at 630pm. and then it took the waiter 8 minutes to come and take our order at this time, the waiter come to the table and say. the hostess asked me to come on and take y’all order bc you have been waiting a long time. we placed a togo order.and left at 745pm. We will never return, we had a gift card. since christmas and wanted to use it. but never again. they need to invest in buzzers so people are not skipped. Long story short it took 2 hours to get our food and it was not packed. Several people waited to give there name no one was there to any take their name and walked out. Never Never again

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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