McDonald's

3.0
2052 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
658 Government Blvd, Mobile, AL
36602, United States

Hours

Reviews

3.0
2,052 reviews
5 stars
557
4 stars
352
3 stars
358
2 stars
185
1 star
600

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Several reviews mentioned that the food was either burnt, cold, or not prepared correctly, leading to dissatisfaction.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty bathrooms and trash-filled areas.

Speed of Service

Multiple reviews indicated slow service, both in the drive-thru and inside the restaurant, often leading to long wait times.
  • AP
    Ashley Peoples
    Nov 7, 2025
    2.0
    Manager stated no one prepared enough onions for my Mc doubles so I had to receive my burgers no onions
  • AW
    Alisha W.
    Nov 2, 2025
    1.0
    Bad customer service, young man doesn't pay attention to the front counter and when he does it's not friendly
  • CH
    Creasha Howard
    Oct 23, 2025
    5.0
    We eat here all the time good prices good food good workes good everything
  • NP
    Natasha Parmer
    Oct 18, 2025
    1.0
    Why is there kids walking through the drive thru?? Why is my order wrong?? Why I can't get to the window because these kids sitting at the window dancing and playing with employees???
  • KB
    kaitlyn bullock
    Oct 11, 2025
    1.0
    This location is the worst Mcdonalds I have been to. We placed and order at 3:18 and didn't get it until 3:48. They made many mistakes also with our order even though it took forever. We had a six piece kids meal and they gave us four. When we went to the counter and told them they said it was a six piece but they just put it in a four piece box. There was multiple people who kept coming in because they left out things or got it wrong. I was very disappointed with this McDonald's.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 658 Government Blvd, Mobile, AL?

McDonald's is open for dine-in from 6:00 AM to 11:00 PM every day of the week.

What are the drive-thru operating hours for McDonald's at this location?

The drive-thru is open daily from 4:00 AM until midnight, providing extended service hours.