Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,351 reviews
5 stars
674
4 stars
384
3 stars
434
2 stars
204
1 star
655
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and unresponsive employees.
Food Quality
Many reviews mentioned issues with food quality, such as cold or improperly prepared items, and missing components from orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and general lack of cleanliness in the dining area.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff behavior and inadequate training contributing to poor customer experiences.
Inconsistency
Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were notably disappointing.
- ASAlejandro SerjhanNov 10, 20251.0I don't do this, but the attention here sucks
- MPMagdalena PeterNov 5, 20253.0Nuggets were old and tasteless :( The server was nice, but it took 15+ mins to get food, and restaurant was empty
- BABreanna AlexanderOct 25, 20251.0Said they open 24 hours but had us waiting in line didn’t acknowledge us kept ignoring us
- ABAmanda BatesOct 24, 20251.0Claims to be 24 hour drive through but obviously not. You have a guy on his phone not paying attention!! So beyond frustrating!!! They clearly are not taking any orders. Don't go there at night you won't get service
- STSarah TatumOct 19, 20251.0The girls at the window always seem to have an attitude no customer service at this one whatsoever and ice cream machine is always broken also always a wait
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location in Mobile, AL?
This McDonald's location in Mobile, AL is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru services, and if so, what are the hours?
Yes, this McDonald's offers drive-thru service 24/7, available every day of the week.
What delivery options are available at this McDonald's?
Customers can choose curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order online for delivery or pickup from this McDonald's?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available for iOS and Android.
What payment methods does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's?
Yes, WiFi is available to customers at this McDonald's location.
What is the address and contact number for this McDonald's?
The McDonald's is located at 5424 Hwy 90 W, Mobile, AL 36619. You can reach them by phone at +1 251-666-0261.
Are there any financial services near this McDonald's?
Yes, nearby financial services include Western Union, Community Choice Stores, Check Into Cash, Regions Bank, Family Security Credit Union, and Wells Fargo Bank.
What other fast-food restaurants are located near this McDonald's?
Nearby fast-food options include Little Caesars Pizza, Subway, KFC, Godfather's Pizza, Checkers, and Krystal.
Are there any automotive services around this McDonald's for customers needing vehicle care?
Yes, Firestone Complete Auto Care is located nearby, offering tire dealer, repair, and automotive parts services.