McDonald's

3.2
1000 reviews
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Business Details

9900 Airport Blvd, Mobile, AL
36608, United States
(251) 634-0833
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9900 Airport Blvd, Mobile, AL
36608, United States

Hours

Reviews

3.2
1,000 reviews
5 stars
287
4 stars
189
3 stars
173
2 stars
99
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale or undercooked items, and overall dissatisfaction with the freshness of the food.

Staff Attitude

Numerous customers noted unprofessional behavior and rudeness from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and floors, impacting the overall impression of the restaurant.
  • JE
    Jeff Eardley
    Dec 22, 2025
    1.0
    Plenty of employees, found that out after I sat in drive through for ten minutes with no one answering. Walked inside to order at kiosk and stand there for ten more minutes. Customers were completely ignored. I should have left after the drive through was non responsive.
  • JS
    Josh Sullivan
    Dec 18, 2025
    1.0
    Be forewarned before online ordering here...placed online orders for pickup inside and the employees have locked the dinning area doors on multiple occasions.
  • JJ
    JAMES JORDAN
    Dec 12, 2025
    1.0
    Sorry for the bad review but everytime I have come here the place is out of something. I order a double quarter meal and it seems like it sat there for a week and the fries were hard as rocks. I try and go back and get the limited time McRib and they don't have it. Milkshakes must be a thing of the past because you can't get one here. The people taking orders and giving out food must of had a terrible day because they seem to be defeated by life. This place needs help.
  • KD
    Ken Dean
    Dec 9, 2025
    1.0
    Super slow. Ive been here for almost 30 mins. Its not even busy. For one meal.
  • EE
    Emerick Elliott
    Nov 25, 2025
    1.0
    Take heed when ordering if you're going somewhere you can't be late, as 8 times out of 10, it takes 15-20 minutes to get your food. Even if you order ahead of time and have a small order. I've only gotten my order in a timely manner a few times, same with seeing people who seem like they like their job. If you don't like working there, please go find somewhere to work where you'll like it! Otherwise there's no motivation to do the job and then nobody's happy.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Mobile, AL location?

McDonald's at 9900 Airport Blvd, Mobile, AL is open daily from 5:00 AM to midnight or shortly after.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open daily from 5:00 AM to at least midnight.