McDonald's

3.2
990 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9900 Airport Blvd, Mobile, AL
36608, United States

Hours

Reviews

3.2
990 reviews
5 stars
283
4 stars
189
3 stars
173
2 stars
100
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and poor customer interactions, particularly in the drive-thru.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or incorrect orders, leading to dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.

Staff Attitude

Numerous customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.

Order Accuracy

There were consistent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
  • FG
    Frank Garcia
    6 days ago
    2.0
    Bad attention to order 😑
  • KK
    Kendra
    Oct 31, 2025
    1.0
    Just nasty. And they not even busy just standing around cursing . Need to be cleaning
  • RS
    Rajpal Saini
    Oct 8, 2025
    1.0
    owner must fix the issue in drive through lines. too much waiting everytime i go. 15 to 20 minutes this clearly tells staff is not even attending customer. girl gave me the receipt and start looking at a magezine instead of taking next order. owner shouldnt ask to go client on other website to provide more info. just fix your damn store. come and check go through line. no need to waste other people time. i think mcdonald should close this location instead. i went to whataburger place next to this store so many times.
  • RS
    Rajpal Saini
    Oct 7, 2025
    1.0
    Too much waiting on drive through. Manager or staff must be changed . 15 minutes waiting on drive through and i am right standing in front of speaker. They are not even attending the customer. This branch is the worst branch. Change the all staff please
  • AP
    Amanda Marie Poore
    Sep 20, 2025
    5.0
    I give the 3 stars on the food only because it's not my cup of tea, but as long as you moderate it, what harm can it do.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Mobile, AL location?

McDonald's at 9900 Airport Blvd, Mobile, AL is open daily from 5:00 AM to midnight or shortly after.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open daily from 5:00 AM to at least midnight.