Brand Certified
McDonald's
3.1(2210 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
7749 Moffett Rd, Mobile, AL
36618, United States
Certified by McDonald's • Mar 01, 2026
(251) 649-2215
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
2,210 reviews
5 stars
606
4 stars
365
3 stars
411
2 stars
224
1 star
572
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at the drive-thru and inside, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others noted rudeness and lack of attention.
Food Quality
The quality of food was inconsistent, with several customers mentioning cold or poorly prepared items.
Operational Issues
Customers expressed frustration over the restaurant's claimed 24-hour service, often finding it closed during late hours.
- KWkatrina WilliamsFeb 22, 20264.0Very slow in the drive threw. Long wait time.
- AAAshleyFeb 12, 20261.0ordered in the app, made it to the store within 5 minutes, made it to the intercom just to sit and have car after car go before us. three cars pulled in after us and all three were helped before we even got to say we had a mobile order. then the man at the window was very cold. and finally, we get home and there's HAIR in my fries. i've given this store chance after chance bc it's so close, but probably not anymore.
- DDDavidFeb 10, 20263.0We ate here today. The food was good, but some made incorrectly, but we didnt complain. We ate what was wrong and went with it. Secondly, the ice cream/ milk shake machine was not working AGAIN. Unbelievable how a restaurant franchised and successfully so by a milkshake maker salesman, never has them working. Ray Kroc is surely rolling in his grave constantly. Clean store , however.
- BLBrianna LampeFeb 9, 20261.0Sat in the second drive thru lane while they took ever car on the first lanes order. I back up and pull to that lane because maybe the speaker is broken?? They completely ignored me, still. I always make the extra few minutes to go to a different McDonald's because this one has always sucked as far as customer service goes. Today I decided to give them another chance, apparently, they still suck.
- JRJoseph RoheFeb 3, 20263.0mad problems with my order but I got it straightened out and there's usually such a long wait time if you're going through the drive-thru it's almost worth not stopping online it says it has a play center but it does not I brought my grandkids up there and all it is is a spot outside with a couple picnic table with nothing to play on 0
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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