McDonald's

3.1
2178 reviews
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Business Details

7749 Moffett Rd, Mobile, AL
36618, United States
(251) 649-2215
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7749 Moffett Rd, Mobile, AL
36618, United States

Hours

Reviews

3.1
2,143 reviews
5 stars
599
4 stars
362
3 stars
403
2 stars
223
1 star
556

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, missing items, and poorly prepared food.

Service Speed

Many reviews highlighted extremely slow service, with long wait times in both drive-thru and inside the restaurant.

Staff Attitude

Several customers noted rude or unhelpful staff, with complaints about employees being inattentive or dismissive.

Cleanliness

There were multiple mentions of unsanitary conditions, including dirty restrooms and food preparation areas.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared items.
  • TT
    Tami Tate
    4 days ago
    5.0
    5 5 5 5 5 🌟 yay I love this place gggggggggggggggggggggggggggggggggg
  • RG
    Rand0m Gh0st!
    Nov 4, 2025
    1.0
    The staff do not know how to cook or get orders right, every single time I go here I need to go back in because they forgot everything in my order or gave me a completely different one. I asked them to please re make my 7 dollar buffalo bacon chicken sandwich w pickles and lettuce I ordered,because they gave me only chicken and bread, how do they mess up that bad?? Idk, but they gave me back what I gave them, and only added lettuce and sauce, forgetting bacon and pickles. Which were an extra 2 nearly 3 dollars. Litterally in the name. And they completely forgot half my order. Why say it's the people in the backs fault when it's yours to watch over them to? Why are the managers and cashiers so lazy. They have a job, if they don't want to do their job they can lose it and get replaced by people that actually want to do their job. Don't misplace the blame, just try your damn hardest.
  • PH
    paul hayes
    Oct 25, 2025
    1.0
    Service is very slow. The employees move like gelatin, or watching paint dry. It is very difficult to get their attention to wait on you. Fast food? Ha more like food will get to you eventually and hopefully it is still hot when you receive it. My advice is to avoid this location if time is important to you.
  • JP
    Jacque Palmer
    Oct 22, 2025
    1.0
    Stopped at this location tonight after work to grab a quick bite. Ordered big Mac meal, quarter pounder meal and 2 double cheeseburgers. Big Mac had zero sauce, quarter pounder was only meat, cheese, bread and bacon (that I didn't ask for) and only one of the cheese burgers was a double. When I asked the employee at the window about the cheeseburgers I was informed that 1 was double and they only had 1 person working the line and 20 other customers. Attempted to contact the location and says mailbox full.
  • CW
    Colin Wright
    Oct 20, 2025
    1.0
    UPDATE YOUR HOURS!!!! This location is slow, lazy, and the food is prepared horribly so sloppy. Do Not Go here!
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Mobile, AL?

McDonald's in Mobile, AL is open 24 hours every day, Monday through Sunday.

During what hours is delivery available at this McDonald's?

Delivery is available daily from 5:00 AM to 10:30 PM.