Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,165 reviews
5 stars
606
4 stars
363
3 stars
407
2 stars
223
1 star
566
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, indicating a significant issue with staff efficiency and training.
Staff Attitude
While some customers praised friendly staff, many others described rude or unhelpful behavior, particularly during busy hours.
Food Quality
There were numerous complaints about cold, incorrect, or poorly prepared food, suggesting inconsistency in food quality.
Operational Issues
Customers expressed frustration over the restaurant's claimed 24-hour service, with many reporting closures during late hours and issues with mobile orders.
- ACAshlee Clark3 days ago1.0Waited in the drive through 30 mins. Seen an employee come out the bldg and hide behind a bush my drive through smoking weed. Cashier very rude. This place is horrible!
- VBvirginia brennemanDec 31, 20255.0Very wonderful staff always friendly
- SNshaniyah nettlesDec 26, 20251.0they take forever to take your order and food be cold as ever they need to shut this place down
- ALApril LawrenceDec 23, 20251.0I thought this 24HR McDonald's would be open but...NO...its 11:40pm anf the Drive-Thru wouldn't NOT serve me at all!! I guess they want a paycheck WITHOUT ACTUALLY WORKING FOR IT! All the Drive-Thru screen were completely Black?? Like this 24HR McDonald's is closed? Ugh so annoying!
- AMAngela MaconNov 29, 20251.0Let me start off with the evening staff is great. It’s the breakfast staff, the food is never right, I mean never. So the morning we sit in the long line, which that’s cool. They tell us to move up and they will bring our order out. They bring the food part out, without our frape. My son jumps out to run bk to get it. As he is walking up, the guy is hollering at me to move so the next vehicle can wait. I didn’t want to become I would get stuck in the drive through line again, I am on my way to work. But I did? Because I was being hollered at. My son gets in the car, they didn’t put the top on and caramel frape, it gets all over his pants, but he had plenty of of time to clean it up, because now, we are stuck back in the drive through traffic and can’t get out. I am a general manager, so to whomever reads these reviews, if mgt does. you may need to rethink your morning crew and or supervision.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Mobile, AL?
McDonald's in Mobile, AL is open 24 hours every day, Monday through Sunday.
During what hours is delivery available at this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, drive-thru service is available 24 hours a day, seven days a week.
Can I use curbside pickup at McDonald's on Moffett Rd?
Yes, curbside pickup service is offered at this location.
Which payment methods are accepted at this McDonald's?
This location accepts cash, American Express, Discover, MasterCard, Visa, Apple Pay, and Android Pay.
How can I order McDonald's online or via an app?
You can order via the McDonald's app available on iOS and Android, or use the online ordering link at https://mcdonalds.smart.link/mjuu1ggdi.
What services are available at the McDonald's on Moffett Rd?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby food options around McDonald's on Moffett Rd?
Nearby dining options include Pizza Hut, Church's Chicken, Burger King, Yellowhammer Coffee, Arby's, Captain D's, Domino's Pizza, and Waffle House.
Are there automotive services near McDonald's on Moffett Rd?
Yes, nearby automotive services include HWY 98 Service Center, Rich's Car Wash, Tuffy Tire and Auto Service Center, Advance Auto Parts, Eleven Automotive LLC, and Premier Auto.
What nearby amenities can complement a visit to McDonald's on Moffett Rd?
Customers can visit nearby places like UPS Access Point for shipping, Oopsie Daisy Florist for gifts, Rent-A-Center, and Semmes Animal Hospital for pet care.