Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,323 reviews
5 stars
430
4 stars
230
3 stars
235
2 stars
146
1 star
282
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times in both drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order fulfillment.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.
Customer Service
Several reviews mentioned rude or indifferent staff, with a lack of acknowledgment or assistance from employees.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
- TWTiffany WashingtonNov 3, 20251.0Charging 85 cents for an extra syrup is insane especially because if you order on the app it doesn’t charge you. After spending $30 on our order, a free syrup would’ve been nice. That’s crazy !
- MTmaynor tomasOct 31, 20251.0The workers are just on their phone and not serving bad service.
- KPKim PernaleteOct 6, 20251.0Acabo de hacer una orden y me llegó incompleta 😡😡😡😡
- MHMichael HabermehlSep 30, 20251.0Unfortunately my burger gave me food poisoning.
- LCLee CollinsSep 21, 20254.0Actually a fast drive through with nice employees and hot food and coffee. One of the very few McDonald's I can brag about.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 5003 Moffett Rd, Mobile, AL?
McDonald's is open daily from 5:00 AM to midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to 11:30 PM.
Does this McDonald's location have a drive-through service, and what are its hours?
Yes, the drive-through is open every day from 5:00 AM to midnight.
What types of payment methods does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What pickup and delivery services are offered by this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is there a mobile app available to order from McDonald's?
Yes, you can order via the McDonald's App, available on both iOS and Android.
Where can I view the full menu for McDonald's at this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby dining options are available around McDonald's on Moffett Rd?
Nearby dining options include Godfather's Pizza, Taco Bell, Waffle House, and KFC, offering pizza, Mexican food, breakfast, and chicken respectively.
Are there any convenient stores or gas stations near McDonald's on Moffett Rd?
Circle K convenience stores, some with gas stations and bars, are located nearby for quick stops before or after your meal.
What other services are located near McDonald's that customers might find helpful?
Nearby services include banks like BBVA Bank and PNC Bank, medical providers such as Moffett Road Chiropractic and Vincent P. Arata D.M.D., and retail stores like Dollar General and O'Reilly Auto Parts.