Brand Certified
McDonald's
3.3(1333 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5003 Moffett Rd, Mobile, AL
36618, United States
Certified by McDonald's • Mar 01, 2026
(251) 342-1560
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,333 reviews
5 stars
435
4 stars
230
3 stars
236
2 stars
149
1 star
283
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely long wait times, particularly in the drive-thru, with some waiting over 30 minutes.
Order Accuracy
Numerous reviews mentioned incorrect orders being received, with items missing or wrong, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed hot and fresh meals, others received cold or poorly prepared food.
Customer Service
Customer service was frequently criticized, with reports of rude staff, lack of attention, and poor communication.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall cleanliness issues.
- KWKelly WoodruffFeb 11, 20263.0It was okay. The girl did not take my full order. I said; a sosage buscit, 2 hashbrowns, and a medium coke. All she gave me was the buiscet 1 hashbrown. So I had to wate for the other hashbrown, and coke.
- LMLauren M.Jan 31, 20262.0Used to be only decent McDonald’s in west Mobile but the fry’s are always refried lately and the applies cold and old which is only thing I eat from McDonald’s
- LLLeeDec 29, 20251.0Fun
- AGAlisha GranthamDec 29, 20255.0Dont like McDonald's as a rule BUT 1st time eating them in 25 yrs. I WILL go here again may even try another McDonald's because of this location!!
- WIWalter IvoryDec 20, 20252.0Bad to see the President Trump say he's worked At One ??.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 5003 Moffett Rd, Mobile, AL?
McDonald's is open daily from 5:00 AM to midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to 11:30 PM.
Does this McDonald's location have a drive-through service, and what are its hours?
Yes, the drive-through is open every day from 5:00 AM to midnight.
What types of payment methods does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What pickup and delivery services are offered by this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is there a mobile app available to order from McDonald's?
Yes, you can order via the McDonald's App, available on both iOS and Android.
Where can I view the full menu for McDonald's at this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby dining options are available around McDonald's on Moffett Rd?
Nearby dining options include Godfather's Pizza, Taco Bell, Waffle House, and KFC, offering pizza, Mexican food, breakfast, and chicken respectively.
Are there any convenient stores or gas stations near McDonald's on Moffett Rd?
Circle K convenience stores, some with gas stations and bars, are located nearby for quick stops before or after your meal.
What other services are located near McDonald's that customers might find helpful?
Nearby services include banks like BBVA Bank and PNC Bank, medical providers such as Moffett Road Chiropractic and Vincent P. Arata D.M.D., and retail stores like Dollar General and O'Reilly Auto Parts.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website