Brand Certified
McDonald's
3.1(887 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5019 Cottage Hill Rd, Mobile, AL
36693, United States
Certified by McDonald's • Mar 01, 2026
(251) 661-5998
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
887 reviews
5 stars
264
4 stars
151
3 stars
159
2 stars
67
1 star
246
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported cold, poorly prepared food, with many experiencing issues such as undercooked items and missing components.
Cleanliness
The restaurant was often described as dirty, with unsanitary conditions in both the dining area and restrooms.
Management Issues
Several reviews pointed out unprofessional behavior from management, including yelling at employees and customers, contributing to a negative atmosphere.
Positive Experiences
A few customers noted positive interactions with friendly staff and satisfactory food, indicating that there are occasional good experiences.
- SSsjdFeb 13, 20261.0Worst McDonalds
- APAlberto PacindoFeb 5, 20265.0I'm loving it
- SJSavannah JohnstonJan 18, 20261.0I went thru the drive thru around 10:30 mind you they don’t close till 12 am EVERY bit of my food was freezing cold fries was very soggy as if they have not been changed in hours my pie was hard as if it had been sitting out all day AND I NOW HAVE FOOD POISONING THANK TO YALLS CARLESS ACTIONS I WANT SOMETHING DONE ABOUT THIS ASAP mind you when I was ordering my food I had to repeat it 4 times ok cool I get y’all can’t hear but then after finally getting my order they still had my order wrong.!
- BPBrittany PritchettJan 15, 20261.0Horrible service. They give you food any kind of way. Dont speak to you at the window. Dont follow simple directions.
- JPJulie ParkerJan 13, 20261.0Awful in everything
Frequently Asked Questions About McDonald's
What are the regular hours of operation at McDonald's on Cottage Hill Rd?
McDonald's on Cottage Hill Rd is open from 5:00 AM to midnight Monday through Thursday and Sunday, and extended hours until 1:00 AM on Friday and Saturday.
Does McDonald's on Cottage Hill Rd have drive-thru service, and what are the drive-thru hours?
Yes, this McDonald's location has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, McDonald's on Cottage Hill Rd offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order online for McDonald's on Cottage Hill Rd?
You can order online via McDonald's delivery website or use the McDonald's App available on Apple App Store and Google Play Store.
What payment options are accepted at McDonald's on Cottage Hill Rd?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at McDonald's on Cottage Hill Rd?
Yes, WiFi is available at this McDonald's location.
What kind of menu options are available at McDonald's on Cottage Hill Rd?
McDonald's serves a variety of menu options made with quality ingredients including breakfast items, burgers, coffee, ice cream, and sandwiches.
What nearby places can I visit before or after dining at McDonald's on Cottage Hill Rd?
Nearby places include Mars Hill Cafe for coffee, Marco's Pizza for additional dining options, and Cottage Hill Cleaners for laundry services, providing convenient errands alongside your meal.
Are there any nearby fitness or wellness centers close to McDonald's on Cottage Hill Rd?
Yes, Heisler Hitting gym and Master Yoon's World Tae Kwon DO Academy are nearby fitness options, and YuYing Massage & Foot Care offers massage therapy services close to McDonald's.
What nearby shopping and beauty services are available near McDonald's on Cottage Hill Rd?
Nearby retail and beauty services include Gulf Coast Beads for arts and crafts, American Nails salon, Z Image Boutique for women's clothing, and Kingdom Kutz Barber Shop.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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