McDonald's

3.5
1036 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
367 Azalea Rd, Mobile, AL
36609, United States

Hours

Reviews

3.5
1,036 reviews
5 stars
386
4 stars
196
3 stars
172
2 stars
88
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and long wait times.

Food Freshness

Many customers appreciate the hot and fresh food, particularly breakfast items, but there are numerous complaints about cold or incorrect orders.

Cleanliness

The cleanliness of the location is inconsistent, with some reviews noting a clean environment while others report unsanitary conditions.

Order Accuracy

There are frequent issues with order accuracy, including missing items and incorrect modifications, leading to customer frustration.

Management Issues

Several reviews highlight problems with management and staff attitudes, indicating a need for better training and customer service practices.
  • DL
    Dermot Larson
    Nov 14, 2025
    1.0
    Rude, slow and bad food.
  • TH
    Tyler Haigler
    Oct 18, 2025
    5.0
    Way better than the cottage hill mcdonalds, will save 20 minutes by coming to this one! Great service by Antonio
  • TB
    Taylor Brewer
    Sep 4, 2025
    1.0
    Awesome for breakfast! Worst place to go for anything else though. For example, their sweet tea literally tastes like syrup. They put way too much sugar in it and when you ask for extra ice & half-unsweet, the employees never listen. I've had it happen over 10 times... being given a lukewarm cup of tea that's basically syrup with melted ice 🤮 So disgusting.
  • AB
    Alyssa Bell
    Aug 29, 2025
    5.0
    The best staff and they don’t mess up w hot fresh food
  • JB
    Julian Barlett
    Aug 24, 2025
    5.0
    This McDonald’s has never let me down. Friendly service, quick service, and always gets my order right. Best McDonald’s in Mobile!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 367 Azalea Rd, Mobile?

McDonald's at 367 Azalea Rd, Mobile operates daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 5:00 AM to 11:00 PM, and remains open until midnight on Fridays and Saturdays.