McDonald's

3.5
1040 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
367 Azalea Rd, Mobile, AL
36609, United States

Hours

Reviews

3.5
1,040 reviews
5 stars
389
4 stars
196
3 stars
172
2 stars
88
1 star
195

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food is often hot and fresh, but there are frequent complaints about cold or incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to cleanliness by staff.

Order Accuracy

There are consistent complaints about incorrect orders and missing items, leading to customer frustration.

Staff Performance

Some staff members received praise for their friendliness and efficiency, while others were criticized for poor attitudes and service.
  • MG
    Mary Green
    Jan 3, 2026
    1.0
    I used the McDonald's App to place our order at the Azalea Rd location. Obviously no one there can read orders the last 3 times were wrong! Now I realize that school schoolars don't work there but why do they throw your food in the box and make it look like it was scoped off the floor? Just put the bacon on the sandwich. I paid extra for it. I have been robbed of my bacon. Where did it go? The staff must be totally communications challenged. I say please and thank you and I get a grunt at best. THE STAFF THERE DO NOT WEAR HAIR NETS OR GLOVES Also the female manager has a chip on her shoulder and is very confrontational. I call the owners and McDonald's headquarters and they do not give 2 craps about how your food or their employees treat you as a paying customer. Culver's has better food and more appreciative employees of your choice in choosing them to dine with. This McDonald's at Azalea Rd or any of the McFarland Family owned in Mobile will not get another red cent of my money. MOBILE COUNTY HEALTH DEPARTMENT NEEDS TO MAKE A SURPRISE VISIT. I did make a video of the food and receipt.
  • PJ
    Priscilla Joy
    Dec 19, 2025
    4.0
    Mc Donald's is a gray fast food restaurant however the prices seems to be higher than usual
  • JC
    Jasmine Cook
    Dec 19, 2025
    5.0
    Every time i come to this location my order is hot and delicious! I went out in a limb and tried the big Mac for the first time, since i trust this location... and it did not disappoint. The employees and management do a great job.
  • AB
    Anthony Bowick
    Nov 29, 2025
    5.0
    Hot food all the time
  • DL
    Dermot Larson
    Nov 14, 2025
    1.0
    Rude, slow and bad food.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 367 Azalea Rd, Mobile?

McDonald's at 367 Azalea Rd, Mobile operates daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 5:00 AM to 11:00 PM, and remains open until midnight on Fridays and Saturdays.