Brand Certified
McDonald's
3.3(981 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2291 St Stephens Rd, Mobile, AL
36617, United States
Certified by McDonald's • Mar 01, 2026
(251) 452-1207
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
981 reviews
5 stars
330
4 stars
153
3 stars
184
2 stars
93
1 star
221
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, unprofessional staff, and poor management practices.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, stale items, and unsanitary conditions.
Staff Attitude
While some customers praised friendly staff, many others experienced rudeness and unhelpfulness from employees.
Inconsistent Availability
Customers noted frequent shortages of menu items and unreliable service hours, with some locations closing early.
- TNTy NFeb 19, 20264.0My food was hot, they pulled me up but I wasn't there for long and they put everything in the bag. Everybody had a pleasant attitude and it was during Mardi Gras season. Sometimes people have a 'tude and get rude, especially during the boom boom. You ladies did good, you have my vote lol.
- GPGeorge PrestonFeb 18, 20261.0Make this make sense….. I ordered mc chicken meal for $5 however; they only have sweet tea available to drink ( I ordered a sprite initially) plot twist! The day manager replies because they only have sweet tea I am going to be charged an additional fee because they ran out of soda! Ridiculous! This is the Toulminville location in Mobile Alabama* I don’t recommend them at all! Management is very unprofessional and rude*
- DHDamarious HughesFeb 6, 20264.0Night shift manger don't care who they give door dash orders to watch one an the co worker give an order to a person who didn't have they phone in hand to verify the order.
- AKAshley KingJan 3, 20261.0This place needs to be shut down
- CWClaudia WatsonDec 11, 20251.0They forgot food out of my bag. I ordered 3 things...they left out the overly expensive potato that I paid 3.19 for. I was already home and in the house with my little ones when I noticed my hashbrown was missing. I attempted to call twice to speak to someone as I was not about to load my kids back into the car to correct your teams mistake...AND THEY ARE ALWAYS LITERALLY OUT OF EVERYTHING!!!!! Negative stars for stealing my money and wasting my time.
Frequently Asked Questions About McDonald's
What are the daily operating hours for McDonald's on St Stephens Rd?
McDonald's on 2291 St Stephens Rd in Mobile, AL is open daily from 5:00 AM to 10:00 PM for dine-in and from 5:00 AM to 11:30 PM for delivery service.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's location at 2291 St Stephens Rd offers drive-thru service daily from 5:00 AM to midnight.
Can I place a delivery order online or via mobile app?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android for convenient ordering.
What payment methods are accepted at this McDonald's?
This McDonald's accepts multiple payment options including American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's at 2291 St Stephens Rd provide?
The location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services for customer convenience.
Where can I view McDonald's full menu online?
You can view the full menu for McDonald's at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there nearby gas stations if I visit McDonald's at St Stephens Rd?
Yes, nearby gas stations include Exxon, Shell, Quik Pic, and Quik Pik, making it convenient for customers to fuel up before or after their meal.
What other fast food restaurants are near McDonald's at 2291 St Stephens Rd?
Checkers and another McDonald's are nearby fast food options, giving customers additional choices if desired.
Are there any pharmacies or stores nearby McDonald's?
CVS Pharmacy is located nearby, allowing customers to conveniently pick up prescriptions or other retail goods.
What nearby attractions or services might complement a visit to McDonald's at this location?
Nearby points of interest include the Toulminville-Warren Street United Methodist Church Day Care Center, Michigan Ave Cafe, and Port City Cleaners, which customers might visit before or after dining.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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