Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
967 reviews
5 stars
327
4 stars
150
3 stars
181
2 stars
92
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Food Quality
While some customers praised the food as hot and fresh, others complained about cold, stale, or improperly prepared items.
Long Wait Times
A significant number of reviews mentioned long wait times in both the drive-thru and inside the restaurant, contributing to a negative experience.
Cleanliness
Feedback indicated that the restaurant's cleanliness was inconsistent, with some customers noting unsanitary conditions.
- RCRolanda CarlNov 9, 20251.0The ice cream machine is supposedly always broken
- APAshley PeoplesNov 8, 20251.0Horrible
- TWThomas WilsonOct 24, 20251.0Theirs is a manager there and her behaviors is completely unacceptable! I don’t know if yall read reviews or not but she absolutely needs to be fired! I don’t know her name but I was inside for 3 sausage biscuits when some students from leflore walked in not being disruptive or anything the door was unlocked she claimed the door was locked and she said and I quote “ yall gotta get out, everybody out”! I won’t accept being talked to like this, not only am I leaving this review I’ll be calling and complaining until this lady is removed, this is not her first time behaving like this it’s wrong and she is making black people look bad! Honestly it’s that bad like I said she has been rude before but I’m a Christian man I believe in forgiveness but she is gonna cause a serious problem one day if she hasn’t already sorry to have to leave this review but nobody deserved to be treated the way she treated us it was 7:25 maybe on October 24 2025!
- AAAndrea De andaOct 12, 20251.0And the most important thing wasn't just the delay, but also the racist act they displayed toward a man who couldn't speak English and used a translator to give his order. Two Black men (one of whom was serving) and another, apparently a customer, mocked him. I hope they can take better care of the staff they hire.
- AHAmber HarrisonAug 28, 20251.0Absolute trash. Do yall even read your screens? Can't blame my dasher who was fast and listened to all my instructions and saw yup thats her order on the bag. Sent me a photo of instructions on the sealed bag, you managed to listen to other special instructions on the order and yet miss an entire burger ? Were you just lazy and decided to make two of the first burger you saw and call it a day? Yeah forget what the third person wanted, and being it's my order thats missing I just paid $20 and tipped some body to bring me food I didnt order or get. And everythings closed. Do better. This is a normal thing with yall. If i Could I choose ANY OTHER McDonald's I would. Guess ill only be getting this in person. Quit Wasting people's time.
Frequently Asked Questions About McDonald's
What are the daily operating hours for McDonald's on St Stephens Rd?
McDonald's on 2291 St Stephens Rd in Mobile, AL is open daily from 5:00 AM to 10:00 PM for dine-in and from 5:00 AM to 11:30 PM for delivery service.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's location at 2291 St Stephens Rd offers drive-thru service daily from 5:00 AM to midnight.
Can I place a delivery order online or via mobile app?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android for convenient ordering.
What payment methods are accepted at this McDonald's?
This McDonald's accepts multiple payment options including American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's at 2291 St Stephens Rd provide?
The location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services for customer convenience.
Where can I view McDonald's full menu online?
You can view the full menu for McDonald's at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there nearby gas stations if I visit McDonald's at St Stephens Rd?
Yes, nearby gas stations include Exxon, Shell, Quik Pic, and Quik Pik, making it convenient for customers to fuel up before or after their meal.
What other fast food restaurants are near McDonald's at 2291 St Stephens Rd?
Checkers and another McDonald's are nearby fast food options, giving customers additional choices if desired.
Are there any pharmacies or stores nearby McDonald's?
CVS Pharmacy is located nearby, allowing customers to conveniently pick up prescriptions or other retail goods.
What nearby attractions or services might complement a visit to McDonald's at this location?
Nearby points of interest include the Toulminville-Warren Street United Methodist Church Day Care Center, Michigan Ave Cafe, and Port City Cleaners, which customers might visit before or after dining.