McDonald's

3.4
982 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2415 Schillinger Rd South, Mobile, AL
36695, United States

Hours

Reviews

3.4
982 reviews
5 stars
354
4 stars
186
3 stars
166
2 stars
84
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and kitchen, with dirty tables and unclean facilities.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported negative experiences.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru and curbside pickup, with some stating that mobile orders did not expedite the process.
  • SW
    Summer Willard
    Nov 11, 2025
    1.0
    Can't even make sure the qp is even cooked all the way
  • KH
    K H
    Nov 8, 2025
    2.0
    I don't frequent McD's often and I had forgotten how bad the food was. Hotcakes and sausage serves with ample amount of butter and syrup to put on lukewarm pancakes and lukewarm sausage. I think I was the first order of the day for that particular item and they must have been left over from yesterday because they were only half edible.
  • MC
    M. C.
    Oct 29, 2025
    1.0
    Needed some salt, so I went by to grab fries and a soda. The drive through speaker was not working right so I didn't hear when the young lady first spoke. I then hear someone yell "are you using your mobile app?" I order and she snapped "drive around". She was as dude at the window as she was on the speaker and acted like I had killed her favorite pet. The fries were barely warm with no salt and the soda cup was only 2/3 full with three ice cubes. Never going back there.
  • SS
    Sabrina “Nichole” Salter
    Oct 22, 2025
    1.0
    Service is terrible. Very long wait. Rude staff.
  • KS
    King Saradom
    Oct 11, 2025
    1.0
    AVOID THIS MCDONALDS!!!! Online it says they close at 12:00 AM. I went thru the drive thru at 10:50pm after placing an online order. When I got to the drive thru they told me they were closed. This isn’t the first time this has happened.

Frequently Asked Questions About McDonald's

What are McDonald's regular opening hours?

McDonald's is open from 5:30 AM to 11:00 PM on weekdays and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

What are the delivery service hours at this McDonald's location?

Delivery is available daily from 6:00 AM to 10:00 PM, except on Fridays and Saturdays it extends until 11:00 PM.