McDonald's

3.4
1421 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3119 Moffet Rd, Mobile, AL
36607, United States

Hours

Reviews

3.4
1,421 reviews
5 stars
489
4 stars
252
3 stars
272
2 stars
129
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers reported unsanitary conditions in both the dining area and restrooms, with some noting a lack of proper hygiene practices among staff.

Food Quality

While some customers enjoyed their meals, many complained about cold or incorrect food orders, as well as issues with food preparation.

Staffing Issues

Several reviews mentioned being understaffed, leading to slow service and a lack of attention to customer needs.

Positive Experiences

A few customers had positive experiences, noting friendly staff and good food, but these were overshadowed by the overall negative feedback.
  • AH
    At Hvac
    Nov 28, 2025
    1.0
    Every body chillin and no toilet tissue in bathtoom
  • TB
    T Bro
    Nov 19, 2025
    2.0
    Got a watered down coffee wasted almost $2 poured it out
  • OA
    ozner odraude azonipse
    Nov 16, 2025
    3.0
    Ambiente del local agradable La atención no es la mejor pero que se puede hacer
  • TM
    Trina Murphy
    Nov 13, 2025
    1.0
    Ordered curbside waited for a while then I guess she was a manager I'm not sure but she walked out to me said can you pull to the third window because we are short staffed and don't have anyone to walk your food out here to you but yet she walked all the way out to my truck to tell me that but couldn't bring me my food like wth that made no sense stuff like that makes me find other McDonald's to go to and not bring my kids back there
  • AP
    Ashley Peoples
    Nov 8, 2025
    1.0
    Just Nasty from Managers to the workers including the the lobby to the back of the store incomplete uniform head to toe Workers come from Restroom to straight fixing food I didn't see anyone wash their hands MOD very unprofessional

Frequently Asked Questions About McDonald's

What are the general operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight.

What are the drive-through hours for this McDonald's?

The drive-through is open daily from 5:00 AM to midnight.