McDonald's

3.3
1611 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2692 Government St, Mobile, AL
36606, United States

Hours

Reviews

3.3
1,611 reviews
5 stars
506
4 stars
288
3 stars
299
2 stars
159
1 star
359

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor management.

Food Quality

Food quality is inconsistent, with reports of overcooked, stale, or incorrect orders, though some customers noted fresh and hot food.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in the dining area and restrooms, with some describing the location as filthy.

Speed of Service

Many customers complained about slow service, particularly in the drive-thru, with long wait times reported frequently.

Management Issues

Several reviews pointed to poor management and staffing problems, including employees being distracted or unprofessional.
  • AP
    Ashley Peoples
    Nov 8, 2025
    1.0
    Very unprofessional
  • TA
    Tiffany Ann
    Oct 27, 2025
    1.0
    I had egg shells in my McMuffin and the sausage was burnt to a crisp on my co workers sandwich
  • DB
    Darryl Board
    Oct 27, 2025
    5.0
    All good except they need to sweep the floor. In the dining room area
  • RH
    Rhonda Henry
    Oct 22, 2025
    5.0
    We went through the drive through
  • PR
    Phyllis Rembert
    Oct 3, 2025
    5.0
    I visited the McDonald's on 2692 Government Blvd ,Mobile Alabama. The one on the service rd. the only street I can think near is pleasant valley rd. Yall let me tell you something the service was excellent. The good morning how can I help you, to the what else can I get you, to the coffee is hot just made it, to have a great day. I have visited quite a few McDonald's and none can compare to this one. I actually made a point to go back the next day and Yall they did not disappoint. This McDonald's is not the closest to me, but I take my nephew to school and I decided to stop at Walmart and remembered that it's a McDonald's down the street, so I went through the drive thru. Long story short I went the next day also and with so much happening in the world it makes you think. Humanity lives in us all, we just need to dig deeper to bring it out. A smile, good morning can make someone's day. 😊

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2692 Government St, Mobile, AL?

Delivery is available from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

Drive-thru service is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.