Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,621 reviews
5 stars
504
4 stars
288
3 stars
302
2 stars
160
1 star
367
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.
Food Quality
There were numerous complaints about food being cold, overcooked, or not prepared correctly.
Positive Experiences
Some customers praised friendly staff and good food quality during specific visits, indicating inconsistency in service.
- PDPamela Dahl5 days ago3.0This place needs to be reported. I went inside last evening. The floors were filthy napkins everywhere. I sure would have hated to go in the bathroom. I ordered three items. I guess the cashier didn't hear me say a small fry. I got a McChicken sandwich I did not get fries... I paid for a cherry pie. Brought the order to me and then they tell me they didn't have any. I asked since I paid for it could I have at least a apple pie? Got that. Got to my car and there was a girl in front of me asking for a hamburger. She didn't care what kind. I guess you was just going to get it as a freebie. I ended up with that hamburger. So that was just discouraging all the way around. They really need to clean this place up. The manager was outside talking with some people. I also walked out and Could smell pot. I will not be back to that one. Had a lot of workers in there. They were yelling at each other for some reason. I was just hoping nobody got mad. Corporate needs to check this one out. Thank you for your time.
- CGColleen Gamble6 days ago1.0I ordered a 4c which is a chicken sandwich deluxe I received a spicy chicken sandwich I waited on my order for a while in order to get the wrong order smh I just didn't even feel like going back and forth never again they need to do better
- CRCary RosettaDec 22, 20253.0We never do get our order for a coffee. The food we ordered on another order was hot but it took a long time to get it. We finally left because there were 10 or more people waiting for their order and we couldn’t wait for the coffee any longer.
- FBFredrick BoothDec 20, 20251.0The store was dirty and every table was dirty. Drink was on the floor in multiple places. Every time I come in here. They are slow and the store dirty. It's been like this for years. When are they're going to change for the better???????
- TTTATIANNA “Tete” THOMASDec 2, 20251.0By far the worst experience I've ever had. They gave my order to some random stranger and as I'm calling to let them know that my order was given to someone else they aren't answering the phone AT ALL and I've been calling for the past 15 minutes non-stop
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2692 Government St, Mobile, AL?
Delivery is available from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
Drive-thru service is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What services are offered for pickup and delivery at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location offers drive-thru service.
Where can I find the McDonald's menu for this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order from this McDonald's using a mobile app?
You can order using the McDonald’s App available on the Apple App Store and Google Play Store via provided links.
What are some nearby places of interest around this McDonald's on Government St?
Nearby places include the beauty salon theKAYLAway, Fellowship Christian Church, and the sandwich shop Sub King, which you might visit before or after dining here.
Are there nearby automotive services close to this McDonald's?
Yes, several automotive services near this location include Elite Motors, Ride with Stride, and Auto Electric and Carburetor Company, convenient for car needs while grabbing a meal.
What options are there for beauty and spa services near this McDonald's?
Nearby beauty and spa options include Motivation Cuts, Exquisite Braids and Styles, and The Kay Way Studio, perfect for a quick visit before or after enjoying your meal.