Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.
Food Quality
Several reviews mentioned cold, overcooked, or incorrect food items, with some customers expressing disappointment in the freshness of the meals.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables and floors, contributing to an overall unsatisfactory atmosphere.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and highlighted good experiences at certain visits.
SJ
Susan Johnson
Feb 23, 2026
5.0
This rating is for Becky. She makes the best caramel iced coffee consistently each time I go. Give her a raise!
DB
Daphne Baker
Feb 15, 2026
4.0
That was amazing for McDonald's food.That is everything was crispy.It was very good. Service was good tgey messed up my order , but she fixed everything pretty fasr
BV
Billy V.zanella
Feb 13, 2026
3.0
Intenté hablar en ingles para pedir mi comida, además de que se rio de mi me da la cómida equivocada.
CT
Crystal Thomas
Feb 4, 2026
3.0
I have no idea what is going on with the McDonalds around the world but it has been a while since I have had good all around service and food from a McDonalds. This time, I ordered a fish sandwich meal and my kid a kids meal. I always get no salt on our fries to prevent high blood pressure and we just don't need salt. I had to send our fries back for no salt fries after I requested no salt. My fish buns were toasted too hard and fish was not fresh. I understand this is fast food but nobody wants old fast food. When I sent the fish back the lady had a little attitude and then brought me another fish which looked just like the other one. I ate half of it and threw it out.
THAT WAS LIKE THROWNG MY MONEY AWAY!
WB
Winston Betbeze
Feb 3, 2026
1.0
the food and service was really bad. I never give out reviews like this but it was awful. We wated 30 mins beceuse they said they were making everything fresh but when we got our food they gave us super cold food and they got our order wrong.