Brand Certified
McDonald's
3.5(650 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1400 Hilcrest Rd, Mobile, AL
36695, United States
Certified by McDonald's • Mar 01, 2026
(251) 607-0014
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
650 reviews
5 stars
244
4 stars
126
3 stars
114
2 stars
51
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and unhelpful management.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders and missing items.
Food Quality
Several customers complained about food being cold, burnt, or improperly prepared.
Speed of Service
Customers frequently noted slow service times, particularly in the drive-thru.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality at times.
- RSRR Smith6 days ago1.0They are not serving real food.
- TPTodd PhillipsFeb 16, 20265.0The manager D has a great personality. When I come thru the drive thru he always says hello and knows my name if I have problem he fixes it quickly . Always great customer service!!!! RTR
- LPLucy PettawayFeb 3, 20262.0My bread was burnt fish not hot my big Mac 😪 was not good atll
- SWShane warrenJan 25, 20261.0I had a frustrating experience at this McDonald’s location today. I asked for extra ketchup with my order, and the employee assisting me repeatedly insisted that there was already ketchup in the bag instead of simply providing additional packets. The interaction became unnecessarily argumentative over something very small. A simple request should not turn into a back-and-forth. Customer service matters, and this situation could have been handled much more smoothly and politely. I hope management takes this feedback seriously so future customers do not have to deal with the same issue.
- RBRobyn BrearJan 20, 20265.0Kind of slow service.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 1400 Hilcrest Rd in Mobile, AL?
McDonald's at 1400 Hilcrest Rd is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
When are the delivery service hours for this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM, except on Friday and Saturday when it extends until 11:30 PM.
Does this McDonald's location offer a drive-through, and what are its hours?
Yes, the drive-through is open every day from 5:00 AM until midnight.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services can customers use at the McDonald's on Hilcrest Rd?
Customers can use DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Is it possible to order McDonald's food online or through an app at this location?
Yes, you can order online via the McDonald's website or use the McDonald's app available on iOS and Android devices.
What nearby stores could I visit for clothing shopping after eating at McDonald's?
Near McDonald's on Hilcrest Rd, you can visit Belle Mere for women's clothing and boutique items or Sneak-A-Peek Prenatal Imaging which also offers children's clothing selections.
Are there nearby coffee shops in case I want a beverage after my McDonald's meal?
Yes, there are two Starbucks locations nearby for coffee or other beverages after your meal at McDonald's.
How can nearby services like UPS Access Point location be useful when visiting McDonald's?
If you need to send or receive packages while visiting McDonald's, the nearby UPS Access Point location offers courier and shipping services conveniently close to the restaurant.
Where can I find additional information and updates about this McDonald's location on social media?
You can find updates and information on their official Facebook page 'McDonalds1400HilcrestRd', Instagram @mcdonalds, Twitter @McDonalds, and their website.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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