Brand Certified
Krispy Kreme
4.2(2678 reviews)
Certified by Krispy Kreme • Mar 01, 2026
Business Details
741-B Hillcrest Rd, Mobile, AL
36695, United States
Certified by Krispy Kreme • Mar 01, 2026
(251) 639-2100
Certified by Krispy Kreme • Mar 01, 2026
https://site.krispykreme.com/al/mobile/741-b-hillcrest-rd
Certified by Krispy Kreme • Mar 01, 2026
About
Certified by Krispy Kreme • Mar 01, 2026
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Mobile.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Krispy Kreme • Mar 01, 2026
Hours
Certified by Krispy Kreme • Mar 01, 2026
Reviews
4.2
2,678 reviews
5 stars
1,797
4 stars
338
3 stars
170
2 stars
103
1 star
270
What are people saying?
AI-generated from recent customer reviews
Product Quality
Many customers expressed disappointment with the quality of donuts, citing issues such as stale products, lack of filling, and inconsistency in freshness.
Customer Service
There are numerous complaints about poor customer service, including rude staff, lack of communication, and long wait times.
Pricing Concerns
Several reviews mentioned that prices have increased significantly, leading to dissatisfaction regarding the value for money.
Menu Availability
Customers frequently noted that popular items were unavailable, leading to frustration and disappointment.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed the taste of the donuts when fresh.
- RBRonald Jeremy Bryars3 days ago5.0Got to indulge on occasion
- SSScarbrough Service6 days ago4.0Bring back the lemon filled!!!
- IIIciinfernoFeb 2, 20265.0I love Krispy Kreme and am still in mourning over the loss of all the ones on the Mississippi Coast. So when we were in Mobile Al, all anyone had to do was mention it and we were on the way. I will say this is an amazing location, the staff are super friendly, sociable and had us smiling and laughing. Restaurant and bathrooms were immaculate (outside of the glaze snow under the belts and if you know you know ⛄) We ate inside and the weather dictated that hot chocolate and coffees trumped my usual white milk. Glazed doughnuts came straight off the belt and the chocolate creme cheese was super fresh. Hot chocolates and coffees were perfect. Stop by and grab a glazed and enjoy the light fluffy bliss while it snows sugar flakes and try not to make noises 😂
- BMBrittaineay MooreFeb 1, 20264.0Sometimes the donuts are too sweet lol, but sometimes they are just right lmao 🤣. The place could use a revamp,but over all I guess if you like donuts they are nice.
- TWThomas WilsonJan 22, 20261.0Used to be the best donut you could ever eat but now it has slipped on everything quality service and they took away the best donut they had, the lemon filled donut! Idk who is running this place but they’re running it into the ground! None of the filled donut have any filling,or “feeling” its sad! This place used to be an institution! I’m so glad I grew up in a time where I experienced the best cause nowadays it’s terrible I’m very disappointed with what I’ve been getting from KK I don’t think I’ll come back and it hurts my heart to have to say this goodbye Krispy Kreme!
Frequently Asked Questions About Krispy Kreme
What are the delivery hours at Krispy Kreme in Mobile, AL?
Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.
When can I use the drive-through service at Krispy Kreme?
The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.
What are the pickup hours for orders at Krispy Kreme?
Pickups are available Monday to Thursday and Sunday from 6:00 AM to 9:45 PM, and on Friday and Saturday until 10:45 PM.
What is the address of the Krispy Kreme location in Mobile?
Krispy Kreme is located at 741-B Hillcrest Rd, Mobile, AL 36695, USA.
Does Krispy Kreme in Mobile serve breakfast options?
Yes, this location serves breakfast and brunch items alongside their signature doughnuts and coffee.
What payment methods are accepted at this Krispy Kreme?
They accept American Express, Cash, Discover, MasterCard, and Visa cards.
Can I order Krispy Kreme products online for delivery or pickup?
Yes, you can order online for pickup or delivery through their official ordering website.
Are there parking options available at Krispy Kreme Mobile?
Yes, there is free parking available in the lot and on the street nearby.
What are some nearby places of interest around Krispy Kreme Mobile?
Nearby, you can visit Hillcrest Plaza shopping center, Pump It Up arcade for events, and enjoy shopping at Shoe Station West Mobile or shoe stores like Chacos and Saucony.
How can nearby ATMs and banks assist customers visiting Krispy Kreme?
Customers can conveniently access financial services at nearby ATMs like BB&T ATM and The Exchange Network, as well as banks such as PNC Bank and Truist, facilitating cash or card payments while visiting Krispy Kreme.
Brand Certified Facts from Krispy Kreme
Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website