Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Mobile.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
2,800 reviews
5 stars
1,884
4 stars
356
3 stars
176
2 stars
105
1 star
279
What are people saying?
AI-generated from recent customer reviews
Quality Issues
Many customers reported receiving stale or poorly made donuts, with complaints about minimal filling and overall quality deterioration.
Customer Service
There were numerous complaints about rude or inattentive staff, with some customers feeling ignored or poorly treated during their visits.
Pricing Concerns
Several reviews mentioned that prices have increased significantly, leading to dissatisfaction regarding the value for money.
Inconsistent Availability
Customers expressed frustration over the lack of available menu items, particularly during peak hours, and issues with online orders not being fulfilled correctly.
Positive Experiences
Despite the negative feedback, some customers praised the freshness of donuts when available and highlighted instances of excellent customer service.
- YZYukisha Zellars (ZellarsBonding)Dec 29, 20252.0Great staff
- SNSandy NguyenDec 14, 20251.0Went to buy half a dozen donuts (6) and they charged me $17.36. This is absolutely ridiculous and disgraceful.
- EFEllen FosterDec 14, 20252.0I bought a box of the Christmas design donuts, and they were stale. The actual decorations were poorly done and there were two plain donuts stuck in this box that I paid twenty three dollars for. I normally love krispy kreme donuts; but the quality and service at the window reflected a true lack of caring.
- CDCharles DentDec 9, 20255.0Shomer, Samantha, and Michelle transformed a simple donut run into a lesson in grace. When an order faltered, they met the moment not with frustration, but with radiant kindness and flawless teamwork. Their calm, professional integrity under pressure didn’t just fix a transaction—it genuinely uplifted the entire experience. My heart is full of gratitude for Shomer and Samantha today, and for Michelle’s steady help during previous outings for the University of South Alabama. This is customer service that truly nourishes the spirit.
- JTJOSEPH TAYLORDec 9, 20252.0I went Krispy Kreme her in Mobile Alabama...It was disappointing this time...I stopped on my way home from Church....The hot sign was on but the donuts I received looked and tasted old...I have never ever experienced this in any Krispy Kreme...I bought a mixed dozen and it cost me right at 20.00...which I thought was ridiculous but my granddaughters wanted the stuffed chocolate Kreme donuts were stale also...SO all in all they may of just had a bad day....But I will try there again....and I will double check....
Frequently Asked Questions About Krispy Kreme
What are the delivery hours at Krispy Kreme in Mobile, AL?
Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.
When can I use the drive-through service at Krispy Kreme?
The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.
What are the pickup hours for orders at Krispy Kreme?
Pickups are available Monday to Thursday and Sunday from 6:00 AM to 9:45 PM, and on Friday and Saturday until 10:45 PM.
What is the address of the Krispy Kreme location in Mobile?
Krispy Kreme is located at 741-B Hillcrest Rd, Mobile, AL 36695, USA.
Does Krispy Kreme in Mobile serve breakfast options?
Yes, this location serves breakfast and brunch items alongside their signature doughnuts and coffee.
What payment methods are accepted at this Krispy Kreme?
They accept American Express, Cash, Discover, MasterCard, and Visa cards.
Can I order Krispy Kreme products online for delivery or pickup?
Yes, you can order online for pickup or delivery through their official ordering website.
Are there parking options available at Krispy Kreme Mobile?
Yes, there is free parking available in the lot and on the street nearby.
What are some nearby places of interest around Krispy Kreme Mobile?
Nearby, you can visit Hillcrest Plaza shopping center, Pump It Up arcade for events, and enjoy shopping at Shoe Station West Mobile or shoe stores like Chacos and Saucony.
How can nearby ATMs and banks assist customers visiting Krispy Kreme?
Customers can conveniently access financial services at nearby ATMs like BB&T ATM and The Exchange Network, as well as banks such as PNC Bank and Truist, facilitating cash or card payments while visiting Krispy Kreme.