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Jimmy John's

4.0
(185 reviews)

Business Details

62 B S Royal St, Mobile, AL
36602, United States
(251) 432-0360
https://locations.jimmyjohns.com/al/mobile/sandwiches-2639.html

About

Sandwich Restaurant

Location

Jimmy John's
62 B S Royal St, Mobile, AL
36602, United States

Hours

Reviews

4.0
185 reviews
5 stars
105
4 stars
37
3 stars
9
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude service and long wait times.

Food Quality

Food quality is generally appreciated, but there are complaints about inconsistent sandwich preparation and missing items.

Operational Issues

Several customers noted issues with incorrect hours of operation and order fulfillment, leading to frustration.

Cleanliness

The restaurant is often described as clean, contributing positively to the overall dining experience.
  • MM
    Michael
    6 days ago
    5.0
    Tyler is the best guy you can find to do double duty. He’s great with customers and quick with the service. Such a positive attitude!
  • OU
    owen Utsey
    Feb 7, 2026
    5.0
    Jimmy John’s is exactly what you’d expect from a fast‑casual sandwich shop — simple, speedy, and dependable. If you’re in need of a quick lunch or grab‑and‑go dinner, it’s hard to beat the convenience here. The menu sticks to classic deli‑style subs with straightforward ingredients, like turkey, roast beef, tuna salad, and Italian meats, all served on soft, fresh bread with crisp lettuce and tomato.
  • KR
    Khristy Reid
    Jan 9, 2026
    1.0
    This used to be my favorite Sammy shop but they have definitely gone down hill. And I don’t just mean this location. But my order today was really sad. My Turkey Tom had minimal toppings even for an original that only has meat lettuce and mayo that’s terrible. I mean that’s really bad for the cost. I also paid for a side of kickin ranch that I didn’t get. I mean what your charging at least put some meat on the damn thing and give me my ranch I paid for.
  • JC
    John Campbell
    Jan 5, 2026
    2.0
    Went there twice last weekend, ordered on App both times, both times, the order was not started until after I arrived and both times, the person making the order, grabbed bread out of the day old bin. Sandwiches were terrible.
  • EC
    Ein Cliburn
    Dec 4, 2025
    5.0
    I work in the trustmark building just down the street and have multiple other places I could get my food from on my way to and from work However I always go to this Jimmy Johns because the staff is always so nice, they are always in good spirits and happy to see me. When I make my order on the app it is ready for me by the time I arrive and I am always greeted with a smile. Recently this location has added a Dunkin Donuts creating a Dunkin/Jimmy Johns fusion location similar to a classic KFC/Pizza Hut of old and it is fantastic. Mike was very proud of the work he put into his presentation when I walked in to see the renovations and changes they had made. I am genuinely very Happy to see my favorite lunch spot reopen with the additional coffee/donut spot

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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