Jimmy John's

4.2
269 reviews

About

Sandwich Restaurant

Location

Jimmy John's
6920 Airport Blvd, Mobile, AL
36608, United States

Hours

Reviews

4.2
269 reviews
5 stars
171
4 stars
45
3 stars
15
2 stars
13
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the sandwiches for being delicious and fresh, with specific mentions of favorites like the Gargantuan and Sicilian Sub.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff, incorrect orders, and long wait times for delivery.

Cleanliness

Most customers noted that the restaurant appeared clean, although there were isolated complaints about unsanitary conditions.

Order Accuracy

Multiple customers reported issues with incorrect orders, particularly with customization requests not being followed.

Fast Service

Many reviews mentioned quick service, especially for in-store orders, although delivery times were criticized.
  • MF
    Mark Fisher
    Nov 19, 2025
    5.0
    Delicious as always. Excellent service. Sandwiches are made quickly. Not a bad place if you want to eat and then run.
  • MP
    Michael Polacek
    Nov 7, 2025
    5.0
    I didn't try the restroom but everything seemed clean. Greeted at the door and staff were all pleasant and attentive. The Gargantuan is the perfect sub and I have yet to be disappointed. L got the vegetarian which Is though was pretty sparce. It's just veggies and should be packed for the price. But it wasn't. But L was satified, so I'll go with her opinion not mine. Thank you!
  • DP
    Denise Patton
    Oct 11, 2025
    2.0
    Person waiting on me on Saturday Oct 11 was rude and didn't know I saw his rude look as if I was getting on his nerves, when I was asking about menu. First time being there. Won't be back. I
  • GT
    Geoff “Geo The Vaticinator” Troxell
    Sep 29, 2025
    5.0
    Title: Sicilian Sub: Autentico, Abbondante, Perfetto The Sicilian Pizza Sub at Jimmy John’s is autentico—rich, layered, and built with intention. Every bite delivers abbondanza—a generous balance of cured meats, melted cheese, and bold seasoning. It’s not just good—it’s perfetto. The bread holds up, the ingredients are fresh, and the flavor profile is exactly what you want from a Sicilian-style sub. No shortcuts, no filler—just a well-executed sandwich that respects the tradition. Highly recommend if you’re looking for something hearty, flavorful, and built right.
  • CA
    Candice Wilkerson (Aurora)
    Nov 14, 2021
    1.0
    Ordered online from them 3 different times and each time it took an hour and a half or more each time. Decided to give them a 4th try tonight and waited 2 entire hours before calling to see what happened to my order and they claim that they tried to call me 3 times to say they didn't have a delivery driver. But guess what! I never had a single missed call or voicemail from them and neither did my partner . I'm extremely angry as I had ordered the food for my partner at work who's unable to leave their place of work for lunches.