Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1225 Satchel Paige Drive in Mobile is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
874 reviews
5 stars
494
4 stars
187
3 stars
91
2 stars
36
1 star
66
What are people saying?
AI-generated from recent customer reviews
Food Quality
Food quality is inconsistent, with some customers praising the burgers and fries while others report soggy or cold items.
Pricing
Many customers find the prices to be excessively high for the quality and portion sizes offered.
Service Issues
Customer service is often criticized, with reports of unresponsive staff and order inaccuracies.
Cleanliness
The cleanliness of the restaurant varies, with some customers noting clean environments while others report dirty tables.
Staff Attitude
Staff demeanor is mixed, with some customers experiencing friendly service while others report unprofessional behavior.
- JWJanos WulfeOct 29, 20255.0Always good.
- DLDewayne LoveladySep 13, 20254.0The food this visit wasn't up to par as it usually is. We visited like an hour before closing but thats still not an excuse to not have ypur standard quality of food. Ordered a large seasoned fry and barely received a small fry. The burger bun was smashed flat and soggy. Very little ingredients on burger and meat and what ingredients was on it was everywhere.
- ESEJ SwiftJul 11, 20251.0I initially tried to order through DoorDash, but there was no option to add lettuce. I called the store multiple times to check if they were just out, but no one answered. So, I placed the order online for pickup—and oddly enough, that platform allowed me to select lettuce. When I arrived, there were about 10 employees working. It wasn’t slammed, just moderately busy. While I was there, I called the store again to see if the phone even worked. It rang and rang—no one picked up. I approached the manager to explain that I had tried calling earlier. Before I could finish, she walked away and came back with lettuce, assuming that was all I needed. I was actually trying to ask why no one is ever available to answer the phone. She said they were just too busy. Here’s the thing—if staff genuinely don’t have the bandwidth to answer phones or help with basic customer needs, that’s not just a service issue—it’s a staffing and wage issue. If businesses aren’t paying enough for adequate staffing or are stretching their teams too thin, it’s no wonder service suffers. But customers are still paying full price, and we deserve better than silence on the other end of the line. Honestly, I’m also starting to wonder if lettuce was removed from the DoorDash menu just to slow down orders—which, if true, is incredibly frustrating and misleading. Everyone deserves fair pay and support to do their job well. If that’s not happening here, it shows—and not just in the food, but in the experience.
- OFOscar FernandezJun 26, 20253.0It was ok.
- CCCruiserJun 1, 20254.0Very delicious
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys accept reservations?
No, Five Guys at 1225 Satchel Paige Drive does not accept reservations.
What are the operating hours for Five Guys in Mobile?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery services?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. You can order online at their delivery website.
Can I customize my burger or milkshake at Five Guys?
Absolutely! Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What meals are served at Five Guys?
Five Guys serves lunch and dinner.
Is Five Guys wheelchair accessible?
Yes, Five Guys has a wheelchair accessible entrance and restroom, as well as high chairs for children.
Are there child-friendly amenities at Five Guys?
Yes, Five Guys welcomes children and has a children's menu and high chairs available.
What nearby shopping centers can I visit before or after dining at Five Guys?
You can visit Mcgowin Park, a nearby shopping center and park, perfect for a walk or some shopping before or after your meal.
What nearby beauty and spa services are close to Five Guys?
Nearby beauty and spa options include HHskinbar for skin care, Luxury Nail Bar for nails, and Hand & Stone Massage and Facial Spa for massages and facials.
Are there any convenient electronics or mobile service stores near Five Guys?
Yes, nearby are Xfinity for television and internet services, AT&T Store, T-Mobile Experience Store, Victra — Verizon Authorized Retailer, and Quick Fix for mobile phones and electronics needs.